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The Paragon Hotel Mexico City Santa Fe By Accor

4.5 star property
4.5-star luxury hotel near Santa Fe Center Mall

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Photo gallery for The Paragon Hotel Mexico City Santa Fe By Accor

Reception
Front of property
View from room
Daily buffet breakfast (USD 19.16 per person)
Terrace/patio
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Pet-friendlyPet-friendlyPet-friendly
  • GymGymGym

Explore the area

Map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348
  • Popular LocationSanta Fe Center Mall6 min walk
  • Popular LocationParque La Mexicana9 min walk
  • Popular LocationExpo Santa Fe Mexico2 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)38 min drive

Room options

View all photos for Classic Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, City View

10/10 Exceptional
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Balcony, City View

Down comforters, minibar, in-room safe, desk

Studio, Balcony, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

10/10 Exceptional
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Studio, 1 King Bed, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

View from room

Premier Room, 2 Queen Beds, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Camino Real Santa Fe
Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1238)
The price is CA $124
per night
CA $148 total
includes taxes & fees
22 Jun - 23 Jun
Camino Real Santa Fe

About the area

Mexico City

Santa Fe stay.Within a 10-minute walk of this Santa Fe hotel, you'll find Santa Fe Center Mall and Parque La Mexicana. Centro Medico ABC Santa Fe and KidZania Santa Fe are also within half a mile (1 km).

What's nearby

  • Santa Fe Center Mall - 6 min walk
  • Parque La Mexicana - 9 min walk
  • Centro Medico ABC Santa Fe - 11 min walk
  • Expo Santa Fe Mexico - 2 min drive
  • Centro Citibanamex Convention Center - 13 min drive

Getting around

  • Santa Fé Station - 20 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Cielito Querido Café - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Carolo Cuarenta y Cuatro - ‬2 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪Panda Express - ‬2 min walk

About this property

The Paragon Hotel Mexico City Santa Fe By Accor

4.5-star luxury hotel near Santa Fe Center Mall
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. The luxury The Paragon Hotel Mexico City Santa Fe By Accor also features a 24-hour fitness center, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 27 levels
  • Built in 2012
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
The Paragon Hotel Mexico City Santa Fe By Accor offers 117 accommodations with iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily: USD 19.16 for adults and USD 9.72 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 33.33 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.16 for adults and USD 9.72 for children
  • Covered valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Paragon Hotel Mexico City Santa Fe By Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1007 reviews" "
Rating 8 - Good. 191 out of 1007 reviews" "
Rating 6 - Okay. 64 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 10 out of 1007 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loren

Stayed 2 nights in Mar 2024

10/10 Excellent

Hector A

Stayed 2 nights in Mar 2024

10/10 Excellent

Ilse de la

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! located near of shopping fine dinning, we stayed in high floor so the view was amazing!
Stayed 3 nights in Feb 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is great, the room is big , beautiful, the view from the bed was right in front of the window with great view. the area is all business, car dealerships all around, but not too far of a walk to the Santa Fe mall, lots of food options there.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, location & price excelent
Just one overnight, no meals or other service required, though everything perfect
Stayed 1 night in Feb 2024

4/10 Poor

JAIME

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Las instalaciones deterioradas, pedimos servicio al cuarto dos veces y no trajeron los pedidos como se especificaron. La recepcionista haciendo funciones de bell boy.
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. I would stay here again. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Experience
When I checked-in - a large group arrived just before me. Reception staff made me aware that they are aware that I am waiting - made sure I was comfortable. All other interactions were excellent. The SHOWER was literally a RELAXING MASSAGE. The view was exceptional. The reception made sure to give me the highest floor for the class of room that I booked. Desk was amazing for work. Bed was comfortable. AWESOME!!!
Stayed 1 night in Oct 2023