10/10 Excellent
ANTHONY
Travelled with family
2 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Royal Treat in Heysham..!
We booked several rooms at The Royal Heysham for 23rd - 27th Dec 23 as a Festive Family Treat. This Hotel / Gastropub offers a well-balanced mix of old world charm with modern refinements. Bedrooms sport tasteful light oak furnishings & neutral decor, comfy beds, heating that works, decent coffee and tea facilities, including a small flask of fresh milk each day.
We originally planned to dine in on the 23rd & 25th only, but such was the quality of the food & service, we didn’t bother with anywhere else and worked our way through various high quality homemade options on a Menu that seemingly offers something for all tastes. We also tried the cooked breakfast on a couple of mornings and it was consistently good with quality produce, though for our personal taste we’d prefer a freshly squeezed or higher quality orange juice. This, along with what seemed to be an incomplete Beetroot & Goat’s Cheese starter on Christmas Day were the only minor negatives we noted. Beer / Real Ale lovers will not go far wrong here too, with a fine selection offered, including Thwaite’s Cask Amber Ale that quickly became such a personal favourite.
However, it was the staff made our stay truly special. From the GM Alasdair through to front of house, restaurant, the two chaps working the bar, the amazing waitress with red hair that served our Christmas Lunch, the cleaning lady, in fact everyone we had the pleasure of meeting. They all made us feel so welcome, more like family than hotel guests!
ANTHONY
Stayed 4 nights in Dec 2023