4/10 Poor
Melissa
Travelled with partner
5 Mar 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at Samsara for a week. In that week we moved room two times. The mattresses are about 4" thick, and eventually they moved us to the (new side), which isn't really new. The mattresses however, were better. When we got to our new clean room, someones greasy hand/fingerprints were on the headboard? I asked housekeeping and they said they would get it, it was still there when we left on day 7. The food is VERY limited. If you like starch, carbs, grease, this is the place for you. Even the veggies had grease in them. My stomach is still recovering from there very little food we did eat off of the buffet. The female bartenders were not friendly. Did not smile or speak. The drivers though, they were incredible. Good all around guys. The ocean speaks for itself in Jamaica, and that is the reason we went so we made the best of a yuck situation because they would not refund us so we could go somewhere else. Travelocity wouldn't even help us.