Wanted to love this place, but unfortunately that wasn’t the case. We didn’t realize it’s Sooooo far away from Any civilization/market/restaurants. Our first night there was very limited food options. They were out of EVERYTHING. Power outages, then the lights in our rooms light and fan would randomly turn on in the middle of the night. Over the next 6 days, no hot water-we reported and finally we reported it again and the heating module was out and replaced and fixed, No room service, Never a full menu, no ice, no ice bucket, no juice, no limes, it was basically comical. Then you have to pay basically $40 (2ppl) for a trip into town to eat somewhere else. They do have a free shuttle that will take you to a sister property on 7 mile beach. Breakfast was good, burger, tuna sandwich and jerk chicken sandwich was good as well. I guess I should have done more research, it’s just to remote and not all the staff was helpful. This was our 4th trip to Negril and our usual spots were full so we know and love the area. My suggestion to make your stay here better, rental car, bring snacks and keep your water bottle so you can refill it and keep in mini fridge. Buy duty free liquor and make a day using their free shuttle to 7 mile. Walk to beach, find the Patty man, barter for gifts and search for shells yourself-they are in waist deep water. Have the grounds keeper at the sister property Whistling Bird to clean your shells. At the Westender bring your pool floats and snorkeling stuff