Hôtel Alpes & Lac

3.0 star property
3-star hotel perfect for exploring Neuchatel

Choose dates to view prices

Photo gallery for Hôtel Alpes & Lac

Exterior
Aerial view
Suite Lac (Annexe)
Terrace/patio
Banquet hall
Reviews
8.8

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Place De La Gare 2, Neuchatel, NE, 2000
  • Popular LocationCasino Neuchatel5 min walk
  • Popular LocationNeuchatel Botanical Garden11 min walk
  • Popular LocationChateau de Neuchâtel14 min walk
  • AirportGeneva (GVA-Cointrin Intl.)75 min drive

Room options

Double Room, Lake View

10/10 Exceptional
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Double Room, City View

9.6/10 Exceptional
  • 16.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Single Beds, Lake View

8.9/10 Excellent
  • 20 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Single Room, Lake View

10/10 Exceptional
  • 13 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

Suite Lac (Annexe)

10/10 Exceptional
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds

Double Room Lac (Annexe)

10/10 Exceptional
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Twin Room, Balcony, Lake View

10/10 Exceptional
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Double Room, Balcony, Lake View

8/10 Very good
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Double Room Gare (Annexe)

9.1/10 Wonderful
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Neuchatel

Heart of Neuchatel.Your stay at this Neuchatel hotel places you within a 10-minute walk of Casino Neuchatel and Theatre du Passage. Galerie Quint-Essences and Musée d’Art et d’Histoire are also within half a mile (1 km).

What's nearby

  • Casino Neuchatel - 5 min walk
  • Lac de Neuchatel - 10 min walk
  • Neuchatel Botanical Garden - 11 min walk
  • Chateau de Neuchâtel - 14 min walk
  • Place Pury - 14 min walk

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • Belga - 3 min walk
  • Brasserie B'art - 6 min walk
  • Le Biergarten - 6 min walk
  • McDonald's - 2 min walk
  • Bach & Buck - 6 min walk

About this property

Hôtel Alpes & Lac

3-star hotel perfect for exploring Neuchatel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hôtel Alpes & Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1872
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Alpes & Lac offers 30 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily: CHF 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 328 reviews" "
Rating 8 - Good. 156 out of 328 reviews" "
Rating 6 - Okay. 27 out of 328 reviews" "
Rating 4 - Poor. 1 out of 328 reviews" "
Rating 2 - Terrible. 3 out of 328 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yassin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Eamonn

Stayed 1 night in Aug 2023

8/10 Good

Liviu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Mar 2023

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Small Hotel
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022

10/10 Excellent

Vivienne

Stayed 4 nights in Aug 2022

10/10 Excellent

WILLIAM

Stayed 6 nights in Aug 2022