2/10 Terrible
Robert
Travelled with family
26 Feb 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The property is exactly as advertised, amazing and perfectly located. We felt secure and safe in a quality location (inside the Roami) and absolutely loved our stay there....until we didn't.
On the day of checkout (2/25/24), we had an early flight, so when my son, husband and myself exited the building just after 3am and rounded the corner into the alley (which is a closer distance to the parking garage) we got about 100ft down the alley, headed towards the secure code entrance to the parking structure, when one man exited a dark doorway and two other men stepped into the middle the street at the other end of the alley. The man who exited the dark doorway started coming towards us, and we rushed to the door and entered the code, while I ran in, my husband pushed our son in and then pulled the door closed. He said he saw the guy rushing towards us. There was then a large bang outside the parking garage security door, from an apparently angry assailant. (it sounded like a gunshot) We then rushed to the elevator up to the third floor, where we panicked yet again after we realized we would have to exit on the same one way alley street that these men were on. Fortunately, we exited the garage and turned the wrong way and got away safely but this situation eliminated all sense of security for us at this location. There should absolutely be interior access to the parking garage.
Robert
Stayed 2 nights in Feb 2024