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Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

4.0 star property
4-star spa hotel near Castle Keep

Choose dates to view prices

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Exterior
Suite, 1 King Bed, Business Lounge Access (Lounge Access)
Exterior
Standard Room, 1 King Bed
Exterior
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Gym
  • Restaurant
  • Spa
  • Breakfast available
  • BarBarBar

Explore the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Popular LocationThe Glasshouse15 min walk
  • Popular LocationSt. James' Park16 min walk
  • Popular LocationQuayside18 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)16 min drive

Room options

View all photos for Standard Room, 1 King Bed (Club Floor)

Room amenity

Standard Room, 1 King Bed (Club Floor)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Club Floor)

Room amenity

Standard Room, 2 Double Beds (Club Floor)

10/10 Exceptional
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Business Lounge Access (Lounge Access)

Room amenity

Standard Room, 1 Queen Bed, Business Lounge Access (Lounge Access)

  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2/10 Wonderful
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Suite, 1 King Bed, Business Lounge Access (Lounge Access)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

10/10 Exceptional
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9/10 Wonderful
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

9.2/10 Wonderful
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Room amenity

Standard Room, 2 Double Beds (Minifridge)

8.6/10 Very good
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Room amenity

Standard Room, 1 Queen Bed (Separate Bath)

9.6/10 Exceptional
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Room amenity

Standard Room, 1 Queen Bed (Double Rain Shower)

10/10 Exceptional
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Business Lounge Access

Room amenity

Standard Room, 1 Queen Bed, Business Lounge Access

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Malmaison Newcastle
Spa
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1008)
The price is CA $263
per night
CA $315 total
includes taxes & fees
22 Jun - 23 Jun
Malmaison Newcastle

About the area

Newcastle-upon-Tyne

Newcastle-upon-Tyne retreat .Within a 15-minute walk of the hotel, you'll find Castle Keep and Eldon Square Shopping Centre. Also, Chinatown is within half a mile (1 km) and The Glasshouse is within 2 miles (3 km).

What's nearby

  • Castle Keep - 7 min walk
  • Chinatown - 11 min walk
  • The Glasshouse - 15 min walk
  • St. James' Park - 16 min walk
  • Quayside - 18 min walk

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Centurion - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Victoria Comet - ‬8 min walk
  • ‪Gunner Tavern - ‬8 min walk
  • ‪Destination 1850 - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

4-star spa hotel near Castle Keep
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 18.95 for adults and GBP 9.47 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
Good but not perfect !
The whole weekend was great,the hotel is a lovely quiet,central refuge from the busy city. Our only criticism was that we would have expected daily housekeeping from an hotel of this calibre,we arrived back after a busy day to an unmade bed and a pile of damp towels....unexpected but not the end of the world.
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been better
The hotel & room was nice but the Service let it down. Service at the gin bar was slow as the staff were all chatting amongst themselves plus the couldn’t do the cocktail I wanted from the menu. Breakfast service was poor as they had run out of most hot items and bread for toast and it took a while to replenish these. We weren’t offered a menu to choose the vegetarian options that were apparently available so did without
Stayed 1 night in Feb 2024

2/10 Terrible

Ian

Stayed 1 night in Feb 2024

10/10 Excellent

Suman, Greenford

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Mohammed

Stayed 3 nights in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Was very friendly hotel to stay in and was nice to be remembered by the staff from last time we stayed. Was very busy at the pool but the staff were good enough to ring us when we were able to go in
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Stayed 2 nights in Feb 2024

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Newcastle
I recently stayed at this hotel with my two children age 7 and 11, and had a wonderful experience. The staff was exceptional - friendly, attentive, and always ready to assist with a smile. The rooms were spotless, well-maintained, and provided a comfortable stay throughout. One of the highlights of my stay was the fantastic spa facilities. The swimming pool was a great way to cool down, especially for children. However, due to its small size, it's advisable to check in advance for availability to avoid disappointment. Despite the many positives, there was one minor downside. The bed sofa provided for children was not very comfortable, which could be improved for a better overall experience. Overall, this hotel offers a great stay with its excellent staff, clean rooms, and fantastic spa facilities. I would recommend it to anyone looking for a relaxing and enjoyable getaway.
Stayed 3 nights in Feb 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable and vlean
Stayed 2 nights in Feb 2024