Chalet Ivy Hirafu

3.5 star property
3.5-star ski hotel near Niseko Mountain Resort Grand Hirafu

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Photo gallery for Chalet Ivy Hirafu

Outdoor spa tub
Exterior
Panoramic Penthouse, 4 Bedrooms
Restaurant
Shower, free toiletries, hair dryer, slippers
Reviews
9.6

Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080
  • Popular LocationNiseko Mountain Resort Grand Hirafu1 min walk
  • Popular LocationNiseko Annupuri International Ski Area16 min drive
  • Popular LocationNiseko Hanazono Resort21 min drive
  • AirportSapporo (CTS-New Chitose)117 min drive

Room options

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

10/10 Exceptional
  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Room - Mt. Yotei View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Suite - Hirafu View

10/10 Exceptional
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Onsen Suite - Hirafu View

10/10 Exceptional
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Onsen Suite - Courtyard

10/10 Exceptional
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite - Courtyard

10/10 Exceptional
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

One Bedroom Suite - Mt. Yotei View

9.3/10 Wonderful
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room - Village View

9.1/10 Wonderful
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

Panoramic Penthouse, 4 Bedrooms

  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

Superior Room - Mt. Yotei View

10/10 Exceptional
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room - Hirafu View

9.6/10 Exceptional
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room - Courtyard

9.6/10 Exceptional
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Kutchan

Mountain retreat .You'll find Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park within a 15-minute walk of this Kutchan hotel. Annupuri and Noasc are also within 3 miles (5 km).

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Annupuri - 10 min drive
  • Niseko Annupuri Gondola - 12 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 21 min drive

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 118 min drive

Restaurants

  • Wild Bill's - 4 min walk
  • Shiki Niseko Lobby Lounge - 6 min walk
  • 阿武茶 - 3 min walk
  • Bang-Bang - 1 min walk
  • % Arabica Niseko Hirafu188 - 1 min walk

About this property

Chalet Ivy Hirafu

3.5-star ski hotel near Niseko Mountain Resort Grand Hirafu
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Chalet Ivy Hirafu helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This ski hotel also offers a 24-hour fitness center and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kutchan hotel.

  • 78 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2012
  • English breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Chalet Ivy Hirafu offers 78 accommodations with DVD players and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free roundtrip train station shuttle
  • Free ski shuttle

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Hot springs
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 9950.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 224 out of 288 reviews" "
Rating 8 - Good. 57 out of 288 reviews" "
Rating 6 - Okay. 3 out of 288 reviews" "
Rating 4 - Poor. 3 out of 288 reviews" "
Rating 2 - Terrible. 1 out of 288 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with partner
Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Mychall

Stayed 4 nights in Feb 2024

10/10 Excellent

shing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided exceptional services beyond expectations.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jackson, Bellaire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Stayed 4 nights in Jan 2024

8/10 Good

Isaac Heen Teng

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Onsen
Lobby
Front of hotel
Hotel to ski hill at night
Stayed 14 nights in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Guanson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in perfect location
The location is perfect whether you are at Hirafu for skiing or exploring the town. All the staff were very helpful and almost everyone spoke good english. My family had a half board package and food was excellent especially their brealfast. I will definitle go back to this hotel if i have to back in Hirafu. I cannot think of any negative concern because everything was perfect including the room, onsen and facilities. If i have to complain then it would be the price. But then we came in at peak season so all hotels in Hirafu are ridiculously high. Kudos to all the staff and management.
Stayed 3 nights in Jan 2024

10/10 Excellent

Steven Yu Hsiang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Therese Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were perfect!
Stayed 2 nights in Nov 2023