8/10 Good
Rosabelle
Travelled with group
28 Oct 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hotel Plaza Duce in September 2023. Got a very lovely room with a huge balcony which looked out to the sea. Fantastic. The staff were very friendly and helpful.
I'd give 4 or 4.5 stars, instead of the 5 stars for 2 reasons:
1. Our check out was very late because of flights and transport from the airport, so very tired, thirsty and hangry. When we got to the hotel we were provided 1 bottle of water. We asked for another bottle of water; thought we'd get another bottle of water; never got the water. And that was the same for all the other days that we were there, no matter how many times we asked for water. There is a supermarket close by so we purchased any water we needed. I asked the receptionist why they don't provide bottled water to their guests. She said it was hotel policy and she couldn't tell me more than that. I later overheard one of the staff telling another guest, that the tap water was good enough to drink. Fair enough.
2. The bathroom in the beautiful suite we were provided, was very nice and spacious. However, the shower is now well designed, so every time my travelling companion or I took a shower, there would always be wet and slippery bathroom floors. We were always concerned about slipping, falling and hurting ourselves.
But, the hotel is well situated near the sea, and the view from the balcony is gorgeous!
Rosabelle
Stayed 4 nights in Sep 2023
