Hilton Garden Inn Ottawa Downtown

3.5 star property
Hotel near Supreme Court of Canada in Ottawa

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Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Indoor pool, sun loungers
Exterior
Hypo-allergenic bedding, down comforters, blackout drapes
Dinner served
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Popular LocationCanadian War Museum14 min walk
  • Popular LocationParliament Hill19 min walk
  • Popular LocationUniversity of Ottawa2 min drive
  • AirportGatineau, QC (YND-Ottawa Executive)21 min drive

Room options

Signature Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Small)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Ottawa

City center stay.Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Supreme Court of Canada and Canadian War Museum. Parliament Hill and Byward Market Square are also within 2 miles (3 km).

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • University of Ottawa - 2 min drive
  • Byward Market Square - 2 min drive
  • National Gallery of Canada - 3 min drive

Getting around

  • Lyon Station - 2 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • Spin Kitchen & Bar - 3 min walk
  • Tim Hortons - 2 min walk
  • The Royal Oak Pubs - 5 min walk
  • Occo Kitchen - 2 min walk
  • Swizzles - 3 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hotel near Supreme Court of Canada in Ottawa
Hilton Garden Inn Ottawa Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Hilton Garden Inn Ottawa Downtown. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 for adults and CAD 10.48 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 42
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20.95 for adults and CAD 10.48 for children
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Lovely layout of room. Great pool.
Stayed 1 night in Feb 2024

10/10 Excellent

Shelley

Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Delivered.
Nice hotel. Lovely lobby and responsive guest services. Check in was a breeze. Room was nice and clean. Will stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

esmerina

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in Downtown close by everything by walk. No need to stress yourself for parking and traffic because all amazing restaurants, attractive places are around this place. Staff very nice and friendly. Hotel clean with comfortable beds.
Stayed 1 night in Feb 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth, Lucasville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Kristen

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, we had a good stay. The hotel is beautiful however we were informed that breakfast is included as well as parking. It does provide that information when booking as well. Once we had gotten there we had to pay for all of these inquires. The stay was nice but was a little disappointed that when booking it says one thing and when you get there it’s completely different.
Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Mehboob

Disliked: Cleanliness, staff & service, property conditions & facilities
Had wanted to cancel they forced not to cancel . Ended upnot going of course.
Stayed 1 night in Dec 2023