Shap Wells Hotel

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Shap Wells Hotel

Reception
Property grounds
Exterior
Traditional Double Room, 1 Bedroom, Garden View
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • Pet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Popular LocationUllswater24 min drive
  • Popular LocationLowther Castle and Gardens28 min drive
  • Popular LocationLake Windermere28 min drive
  • AirportDurham (MME-Teesside Intl.)106 min drive

Room options

Basic Single Room

10/10 Exceptional
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Traditional Triple Room, 1 Bedroom, Garden View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

10/10 Exceptional
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Traditional Double Room, 1 Bedroom, Garden View

8/10 Very good
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Twin Room, 1 Bedroom, Garden View

8.3/10 Very good
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Penrith

In Penrith .Within 6 miles (10 km) of this hotel, you'll find Yorkshire Dales National Park and Orton Community Park. Shap Abbey and Great Asby Scar are also within 6 miles (10 km).

What's nearby

  • Ullswater - 24 min drive
  • Lowther Castle and Gardens - 28 min drive
  • Lake Windermere - 28 min drive
  • World of Beatrix Potter - 29 min drive
  • Brockhole - the Lake District Visitor Centre - 29 min drive

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • The George Hotel - 4 min drive
  • Crown Inn - 6 min drive
  • The Kitchen - 8 min drive
  • Tebay Sports and Social Club - 8 min drive
  • Abbey Coffee Shop - 6 min drive

About this property

Shap Wells Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily: GBP 12.50 for adults and GBP 7.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 404 reviews" "
Rating 8 - Good. 162 out of 404 reviews" "
Rating 6 - Okay. 73 out of 404 reviews" "
Rating 4 - Poor. 15 out of 404 reviews" "
Rating 2 - Terrible. 9 out of 404 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay at Shap wells
Having stayed at this Hotel many times over the years one can say it still delivers its promise. Breakfast was very good as usual but dinner did come short of the expected level in choice and quality.
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not a modern "cookie cutter" hotel, it had squeaky floorboards, very comfortable beds and great staff
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

MAURICE

Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Wiktor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
After brilliant 1st vusit disappointing 2nd visit
Having previously stayed whilst on a coach trip and really enjoyed excellent food etc we fully expected the same on this occasion, however were disappointed on arrival during a very cold November afternoon to note that there was no heating on in the hotel making for a very cold entry in the foyer and more importantly in our bedroom. It eventually came on around 4.00 - 4.30 pm. We went downstairs to enjoy a G&T before evening dinner and the gentleman in charge greeted us saying that he had lit a log fire in the foyer lounge which was the only place to sit as the bar lounge and large dining room were not open due to there being few people staying and no coach parties. I immediately noticed that my glass had lipstick marks round the rim so asked for it to be changed. He then returned with my drink. We chose a table in the dining room for our evening meal next to a radiator having felt chilled however both at that time and at breakfast the following morning the radiator was cold and no heating apparent. My meal (vegetarian curry with mango chutney) was missing the mango chutney and my husband’s meal (steak & ale pie with carrots and green beans) was not up to a good standard. The carrots were extremely hard to cut but also of a rubbery consistency and the kidney beans soggy. The pastry too was hard. The area is lovely but the hotel looked ‘tired’ & our bathroom sink had a large crack in the basin. At break’fst 1 serving spoon for 2 types fruit, 1 of muesli &1 yoghurt!
Lovely area around the hotel for seeing wild life
Enjoying heat from fire after cold welcome
Wonderful red squirrels to watch and enjoy
Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Out of the way location and local wildlife
Stayed 1 night in Nov 2023