4/10 Poor
Verified traveller
4 Mar 2024
Disliked: Cleanliness, room comfort
I would not recommend
Sadly this was not a good experience for us at Adina. The apartment was in a poor condition with cracked tiles, water damage, ill fitting doors, damp linen, soiled furnishings and very dirty balcony etc. whilst the room staff had tried to clean it in the time they had, the underlying cleanliness was very poor. I spent the first two hours cleaning on arrival - and sadly it got worse. On our first night the toilet overflow started at 3.20 AM and the carpet in the bedroom was soaking. The tumble drier didn’t work ( even the gaffer tape left to close the door failed). Max, house maintenance was brilliant and daily housekeeping was fine but the underlying issues were too great. Senior management didn’t seem to be bothered. I have stayed in many serviced apartment and this was bar far the worst. I would not recommend. Location for the conference area and CBD was ok. In an effort to say something positive, the iron was good!
Verified traveller
Stayed 4 nights in Feb 2024