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Palace Gate Hotel & Resort By EHM

5.0 star property
Family-friendly 5-star hotel near Riverside

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Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Royal Deluxe Double with View
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Reception
Free toiletries, hair dryer, bathrobes, slippers
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Hot tubHot tubHot tub
  • BarBarBar
  • Spa
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Popular LocationRoyal Palace3 min walk
  • Popular LocationNagaWorld Casino15 min walk
  • Popular LocationCentral Market3 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)33 min drive

Room options

View all photos for Palace Suite-River & Palace View

Palace Suite-River & Palace View

Palace Suite-River & Palace View

10/10 Exceptional
  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite

Majesty Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

View from room

Royal Suite Double Room with Balcony

9.7/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apsara Deluxe

9.2/10 Wonderful
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

Royal Deluxe Twin with View

Royal Deluxe Twin with View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Deluxe Double with View

Royal Deluxe Double with View

Royal Deluxe Double with View

10/10 Exceptional
  • 45 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite

Apsara Suite

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

Royal Suite Double Room with Balcony-Pool View

Royal Suite Double Room with Balcony-Pool View

10/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

View from room

Royal Suite Twin Room with Balcony-Pool View

10/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite Twin Room with Balcony

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite Twin Room with Balcony

10/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Deluxe Double Room

Royal Deluxe Double Room

Royal Deluxe Double Room

9.7/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Deluxe Twin Room

10/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Phnom Penh

Heart of Phnom Penh.At this Phnom Penh City Centre hotel, you'll be within a 5-minute walk of Riverside and Royal Palace. Also, National Museum of Cambodia is within half a mile (1 km) and NagaWorld Casino is within 2 miles (3 km).

What's nearby

  • Riverside - 1 min walk
  • Royal Palace - 3 min walk
  • National Museum of Cambodia - 9 min walk
  • NagaWorld Casino - 15 min walk
  • Central Market - 3 min drive

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh Intl. Airport (PNH) - 34 min drive

Restaurants

  • Brown Coffee And Bakery (In front of Botumvatey Temple) - 6 min walk
  • Cambodiana Hotel - 10 min walk
  • Backyard Cafe - 3 min walk
  • Yi Sang Chinese Restaurant(Riverside) - 5 min walk
  • The Shop Café & Bakery - 7 min walk

About this property

Palace Gate Hotel & Resort By EHM

Family-friendly 5-star hotel near Riverside
Palace Gate Hotel & Resort By EHM offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A fitness center, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort By EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

  • 105 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 bars by the pool
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2017
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily: USD 18 for adults and USD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horse riding/rentals
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • MP3 dock
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 395 reviews" "
Rating 8 - Good. 95 out of 395 reviews" "
Rating 6 - Okay. 15 out of 395 reviews" "
Rating 4 - Poor. 10 out of 395 reviews" "
Rating 2 - Terrible. 1 out of 395 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Wing Lung

Stayed 4 nights in Feb 2024

10/10 Excellent

Dinesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Unique property, with traditional Architecture.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely breakfast. Very attentive staff and nice spa.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay started very poorly at check in, where they made us wait 1 hour before we could get our room due to some kind of "electrical problem". It was past 6pm, rooms are supposed to be ready for guest by 2pm. I know stuff happens, but at least they could have given us a drink or somethigh instead of dumping is in a corner with no info. Afterwards the room still had an electrical problem. Basically unless the light is on the power outlets would not work... who exactly thought this was a good idea? Bedding was poor quality also. Breakfast was decent, their rooftop bar is good, and main restaurant has nice staff but below average food. Overall would not come back. We came 5 years ago but it was much better last time.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

quynh ly

Stayed 3 nights in Dec 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant. The room was very clean. The pool, gym restaurant & spa were all top-notch.
Stayed 4 nights in Nov 2023

10/10 Excellent

Bhupendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Royal Palace and wonderful service from the whole team and especially Rith Daravorleak & Soeung Sophat.
Stayed 2 nights in Nov 2023