Premier Inns Metro Center

2.5 star property
Family-friendly stay with outdoor pool in Phoenix

Choose dates to view prices

Photo gallery for Premier Inns Metro Center

Outdoor pool
Porch
Pillowtop beds, desk, WiFi, bed sheets
Lobby
Combined shower/tub, free toiletries, towels
Reviews
5.8

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Popular LocationMetrocenter9 min walk
  • Popular LocationCastles N' Coasters11 min walk
  • Popular LocationGrand Canyon University9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)21 min drive

Room options

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Phoenix

North Mountain stay.Within a 15-minute walk of this North Mountain hotel, you'll find Metrocenter and Castles N' Coasters. Grand Canyon University and Arizona State University-West Campus are also within 6 miles (10 km).

What's nearby

  • Metrocenter - 9 min walk
  • Castles N' Coasters - 11 min walk
  • Arizona State University-West Campus - 6 min drive
  • Grand Canyon University - 9 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • In-N-Out Burger - 7 min walk
  • Starbucks - 9 min walk
  • Raising Cane's Chicken Fingers - 2 min walk
  • Chick-Fil-A - 12 min walk
  • Panera Bread - 7 min walk

About this property

Premier Inns Metro Center

Family-friendly stay with outdoor pool in Phoenix
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and meeting rooms are available. A vending machine, an arcade/game room, and laundry facilities are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

  • 146 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • ATM
  • Bar or lounge
  • Dining venue
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

5.8
Rating 10 - Excellent. 313 out of 1189 reviews" "
Rating 8 - Good. 173 out of 1189 reviews" "
Rating 6 - Okay. 149 out of 1189 reviews" "
Rating 4 - Poor. 128 out of 1189 reviews" "
Rating 2 - Terrible. 426 out of 1189 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Myriam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
was dirty

2/10 Terrible

Douglas

Travelled with family
This place was awful. From the bullet proof glass and locked lobby to the unpainted interior and lack ANY furniture. We felt unsafe and at risk of disease.
Stayed 1 night in Feb 2024

2/10 Terrible

Moua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very dirty place to stay. The room smells awful with dirty floor, broken bathroom doorknob, and cracked bathroom door. The bed sheets were dirty. They only provide a thin sheet as blanket.
Stayed 3 nights in Feb 2024

2/10 Terrible

Janete

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be an option to give ZERO stars. AVOID this place unless you want a dirty and unsafe place to stay. We did not stay & found a better hotel. Old photos on the web, buildings/rooms looked run down; the neighborhood had homeless partying, and the room looked bare with beds looking bare and dirty. Encountered occupants with dogs/cats that looked like they were permanent occupants. Wondered why the hotel had a security that was fully armed and finally realized why.

2/10 Terrible

Ernest, Page

Disliked: Cleanliness, staff & service, property conditions & facilities
No wash cloth , old beer bottle caps still present, no outlet by bed !!
Stayed 1 night in Feb 2024

4/10 Poor

Emmanuel

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had to wait nearly two hours after check in time to receive my room. After the key was given, I went to the room to drop off bagagge, the cleaning person was still there. She was really nice. Shower rod was broken, she had to go get another one. Even though room was non-smoking, the room smelled like smoke. Only two towels, even though there were three guests were registered. The fact that you must pay for wifi separatey should be stated more clearly. Bathroom sink was kind of backed up, and drained slowly. Showerhead is in such a way that you had to angle it just right, or water would spray everywhere.
Stayed 3 nights in Feb 2024

2/10 Terrible

Joe, Bisbee

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My nonsmoking room smelled like cigarette smoke. The floor was filthy. There was a hole in the bathroom door. the front door was damaged. The pillows were lumpy. The mouse seemed happy though.
Stayed 2 nights in Feb 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities
To loud could hear everything
Stayed 1 night in Feb 2024

6/10 Okay

Michaela

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was paying for my room and over heard about some cats the staff was going to put out on the streets so I volunteered to watch them in my room. Eventually the ownerbof the cats came and stayed iny room as well. Come check out time he wouldn't leave. He stayed in my room four extra hours smoking drugs in my room. I informed the staff he wouldn't get out. And I was still DnR'd from the property. I would never have offered to help if I knew it would result in my being banned from the property. It's not the best hotel but it's the best for the price and location is wonderful. Minus all the night walkers. I also do not like the guest restrictions. My gf was put out of their room at 3am for her letting a young couple come in to charge their phones for ten minutes. It was like 29° outside. Moral of the review; don't stay here and try to help anyone. Or you'll find yourself becoming a night walker 😉
Stayed 1 night in Feb 2024

4/10 Poor

Nikki

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024