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Tru by Hilton Gilbert

2.5 star property
Hotel near SanTan Village in Gilbert

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Free daily buffet breakfast
Terrace/patio
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Popular LocationSanTan Village14 min walk
  • Popular LocationSanTan Village Marketplace14 min walk
  • Popular LocationGilbert Arizona Temple4 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)30 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Gilbert

In suburbs.Stay at this Gilbert hotel and you'll be within 2 miles (3 km) of SanTan Village and 9 miles (15 km) of Superstition Springs Center. Golfland Sunsplash and Salt River Tubing are within 12 miles (20 km).

What's nearby

  • SanTan Village - 14 min walk
  • SanTan Village Marketplace - 14 min walk
  • Gilbert Arizona Temple - 4 min drive
  • Superstition Springs Center - 12 min drive
  • Chandler Fashion Center - 14 min drive

Getting around

  • Superstition Springs Transit Center - 16 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • In-N-Out Burger - 16 min walk
  • Chick-Fil-A - 18 min walk
  • State 48 Brewery Tap House - 12 min walk
  • Main Event Entertainment - 8 min walk
  • Dog Haus Biergarten SanTan Village - 12 min walk

About this property

Tru by Hilton Gilbert

Hotel near SanTan Village in Gilbert
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Cribs/infant beds (surcharge)
  • Outdoor pool
  • Playground
  • Pool gate
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews" "
Rating 8 - Good. 252 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
convenient location, large lobby area to facilitate a group.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and clean
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dorm rooms in college are better than these rooms terrible cheap rooms can not believe Hilton put there name on this hotel !!
Stayed 5 nights in Jan 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Glenn

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility, and plenty of eateries nearby.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cute, nice hotel with the worst pillows
Hotel pillows are the worst part about this hotel. It is super cute and hip. Super clean, great shower.
Stayed 1 night in Jan 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
I would return
The facility was clean and -- for the most part -- pleasant. I got the impression that the hotel was understaffed, as the front desk was totally unstaffed at my arrival. Had to wait awhile to check in, even though it was not an odd time of day. Front desk clerk was friendly and apologetic once he finished doing somebody else's job. Only significant complaint, though, was that the heater/AC was malfunctioning, and was "stuck" on a much-to-cold AC setting.
Stayed 1 night in Jan 2024