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Citygate Kamala Resort and Residence

5.0 star property
5-star luxury aparthotel near Kamala Beach

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Photo gallery for Citygate Kamala Resort and Residence

3 outdoor pools, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas
Junior Suite, Pool View | View from room
Junior Suite, Pool View | Living area
Junior Suite, Twin Beds
Family Suite, 2 Bedrooms | Private kitchen
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Popular LocationPhuket FantaSea9 min walk
  • Popular LocationKamala Beach12 min walk
  • Popular LocationBig C Market Kamala12 min walk
  • AirportPhuket (HKT-Phuket Intl.)39 min drive

Room options

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Twin Beds

Junior Suite, Twin Beds

Junior Suite, Twin Beds

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Kamala

Kamala retreat .With a stay at this well-placed aparthotel, you'll be half a mile (1 km) from Kamala Beach and within 3 miles (5 km) of Surin Beach. Also, Tsunami Memorial is within half a mile (1 km) and Big C Market Kamala is within 2 miles (3 km).
View more Aparthotels in KamalaOpens in a new window

What's nearby

  • Phuket FantaSea - 9 min walk
  • Tsunami Memorial - 10 min walk
  • Kamala Beach - 12 min walk
  • Big C Market Kamala - 12 min walk
  • Surin Beach - 5 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 40 min drive

Restaurants

  • Thai Little - 8 min walk
  • Big Boys’ Burger Club - 8 min walk
  • The Greek Tavern - 8 min walk
  • Kamala Beergarden - 8 min walk
  • Torigin by ชาพะยอม กมลา ภูเก็ต - 3 min walk

About this property

Entire place

Citygate Kamala Resort and Residence

5-star luxury aparthotel near Kamala Beach
Citygate Kamala Resort and Residence offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Citygate Kamala Resort and Residence. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kamala aparthotel.

  • 388 guestrooms or units
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature down comforters. LED televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Russian, Thai

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • Sun loungers
  • Full-service spa
  • Free pool cabanas
  • Facials
  • Manicures and pedicures
  • Body scrubs
  • Couples treatment room(s)
  • Body treatments
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children's pool

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Down comforter
  • Select Comfort bed
  • Bed sheets provided
  • Rollaway/extra beds: THB 1200 per night

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Slippers
  • Bathrobes
  • Hair dryer

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • LED TV with cable service

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (lobby)

Location highlights

  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 388 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citygate Kamala Resort and Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Citygate Kamala And Kamala
City Gate Residence Resort Spa
Citygate Kamala Resort Residence
Citygate Kamala Resort Residence SHA Plus
Citygate Kamala Resort and Residence Kamala
Citygate Kamala Resort and Residence Aparthotel
City Gate Residence Resort Medical Center Phuket
Citygate Kamala Resort and Residence Aparthotel Kamala

Citygate Kamala Resort and Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

MISS

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

2/10 Terrible

Karen

Travelled with family
Disliked: Amenities
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Stayed 11 nights in Dec 2023

2/10 Terrible

Karen

Stayed 5 nights in Dec 2023

4/10 Poor

Zeinab

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karl, Phoenix

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kaushiq

Stayed 1 night in May 2023

4/10 Poor

Alexander, Wandsworth

Disliked: Property conditions & facilities
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Stayed 7 nights in Apr 2023

6/10 Okay

MAY YIN

Stayed 3 nights in Apr 2023

6/10 Okay

Allister

Liked: Cleanliness
Disliked: Room comfort
Affordable but not to everyone taste
The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Stayed 5 nights in Apr 2023