Casa Gem B&B

3.5 star property
3.5-star beach B&B near Playa del Carmen Maritime Terminal

Choose dates to view prices

Photo gallery for Casa Gem B&B

Food and drink
Interior detail
Luxury Room, 1 King Bed, Private Bathroom, Pool View
Lobby sitting area
Cleanliness standards
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Av Diagonal 80 Sur Lte 17, Mz 6 Col Ejido Sur, Playa del Carmen, QROO, 77712
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationPlayacar Golf Club7 min drive
  • Popular LocationXcaret Eco Theme Park10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

Luxury Room, 1 King Bed, Private Bathroom, Pool View

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds with Terrace and Kitchenette

10/10 Exceptional
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside

10/10 Exceptional
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Playa del Carmen

Oceanside stay.You'll find Playacar Golf Club and Quinta Avenida within 3 miles (5 km) of this B&B. Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are also within 3 miles (5 km).

What's nearby

  • Quinta Avenida - 6 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Playacar Golf Club - 7 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Playa del Carmen Main Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • Starbucks - 14 min walk
  • RIU Lupita Resort - 4 min drive
  • Amor a Mar - 16 min walk
  • Perché No Italian Food - 14 min walk
  • El Gran Taco - 12 min walk

About this property

Casa Gem B&B

3.5-star beach B&B near Playa del Carmen Maritime Terminal
For a free ride to the surf and sand, catch the bed & breakfast's complimentary beach shuttle. After a day at the beach, enjoy amenities at Casa Gem B&B like an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. This beach bed & breakfast also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen bed & breakfast.

  • 3 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Casa Gem B&B offers 3 accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen bed & breakfast provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Greek, Spanish

Property amenities

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Free theme park shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 7:30 PM
  • Airport shuttle on request
  • Free area shuttle up to 4 km
  • Free beach shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 8 AM–noon
  • 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • 27 holes of golf
  • Free bicycle rentals
  • Helicopter/airplane tours
  • Outdoor pool
  • Public winery tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Iron/ironing board (on request)
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Gem B&B

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 600 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 478 per person (roundtrip)
  • Crib (infant bed) fee: MXN 600 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Gem B&B Playa del Carmen
Casa Gem Playa del Carmen
Casa Gem
Casa Gem B&B Bed & breakfast
Casa Gem B&B Playa del Carmen
Casa Gem B&B Bed & breakfast Playa del Carmen

Casa Gem B&B Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 77 out of 87 reviews" "
Rating 8 - Good. 10 out of 87 reviews" "
Rating 6 - Okay. 0 out of 87 reviews" "
Rating 4 - Poor. 0 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a very good stay in Playa Del Carmen
Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy !
Stayed 5 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee.
Stayed 1 night in Nov 2023

10/10 Excellent

JANET

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay
Stayed 1 night in Oct 2023

10/10 Excellent

Severo Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propierty is situated on a very quite area felt very safe, About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants. Owners live in the property. Will recommend property if you are looking for a relax quite area
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones.
Stayed 8 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property, hospitality and relaxing stay
we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cute B&B
This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family.
Stayed 1 night in Dec 2022

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and their team went above and beyond to make sure our stay was perfect! They are very courteous and made us feel very welcomed. Their breakfasts are delicious and their rooms are extremely clean; they have the amenities as shown on the website. My family and I are defintively planning on coming back to Playa del Carmen and staying with them again. Thanks SO MUCH Casa Gem B&B!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

wendy

Stayed 1 night in Jun 2022