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Hotel Isabel

3.0 star property
Family-friendly 3-star hotel near Angelopolis Commercial Center

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Photo gallery for Hotel Isabel

Bar (on property)
Front of property
Free toiletries, hair dryer, towels
Exterior detail
View from room
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla3 min walk
  • Popular LocationPuebla Cathedral4 min walk
  • Popular LocationPuebla Convention Center14 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)43 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

9.1/10 Wonderful
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

8.5/10 Very good
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

8.6/10 Very good
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 22.0 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is CA $71
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CA $85 total
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About the area

Puebla

Puebla Historic Center stay.At this Puebla Historic Center hotel, you'll be well placed to visit Zócalo de Puebla and Puebla Cathedral, both within a 5-minute walk. Palafoxiana Library and Amparo Museum are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 3 min walk
  • Puebla Cathedral - 4 min walk
  • Puebla Convention Center - 14 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • Comal Cocina de Antojo - 2 min walk
  • Attico 303 - 3 min walk
  • La Guadalupana - 1 min walk
  • Antojitos Tomy - 1 min walk
  • Frenchies Café - 2 min walk

About this property

Hotel Isabel

Family-friendly 3-star hotel near Angelopolis Commercial Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Isabel. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily: MXN 60 for adults and MXN 50 for children
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Foosball table
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 60 for adults and MXN 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 509 reviews" "
Rating 8 - Good. 132 out of 509 reviews" "
Rating 6 - Okay. 31 out of 509 reviews" "
Rating 4 - Poor. 12 out of 509 reviews" "
Rating 2 - Terrible. 18 out of 509 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. We had no issues, a short walk to the zocalo. Very convenient. Staff was great, will stay here again
Stayed 3 nights in Feb 2024

8/10 Good

Ricardo, Ciudad de Mexico

Liked: Cleanliness, amenities
Las habitaciones limpias y confortables, las amenidades satisfactorias; sólo un pequeño problema de humedad en un muro del baño. El staff apático, pero cumple correctamente su trabajo. Por el precio/calidad, volvería a hospedarme ahí.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice and clean place. Very close to downtown, we enjoyed our stay there.
Stayed 2 nights in Feb 2024

4/10 Poor

Jose Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose, Castroville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, las instalaciones super limpias y el trato muy amables todo el personal. Muy cerca de la catedral y el zócalo. Opciones para comer dentro y fuera del hotel desde lo más económico a precios más elevados.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern and central room
Nice and central hotel with modern rooms. Our room didn't have a window but was a good size and clean.
Stayed 2 nights in Dec 2023

2/10 Terrible

Daisy

Travelled with partner
Disliked: Amenities, property conditions & facilities
As soon as we walked in the door, the experience started off on a bad foot. We were assigned a room that had not yet been cleaned and then we were relocated to a room full of visible mold. We requested to be moved but when asked if we used anything in the room, I communicated that I used toilet paper to blow my nose and flushed the paper down the toilet. We were then accompanied by staff to our room to confirm if the room was in condition to be changed. They walked in and immediately said no because the toilet paper was touched. After going back to front desk, I was called a liar about the bathroom when I had mentioned that prior to going upstairs. If that was going to be an issue then we shouldn’t have gone upstairs in the first place. They mentioned changing our room the next day but no effort was made to do so. All in all, this was such a horrible experience starting with the treatment of the staff, to the condition of the room, and on top of that super noisy throughout the night and you can’t even sleep.
Stayed 2 nights in Nov 2023

10/10 Excellent

Victor

Stayed 1 night in Nov 2023

6/10 Okay

Jose Alejandro Carvajal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just a lot of noise at night from guests in the other rooms !
Stayed 2 nights in Oct 2023