10/10 Excellent
Michael
21 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, stunning views, luxe stay
This is our 2nd time staying at the Excelsior Palace. First time was in January 2023 and we loved it so much that when considering options for a week in mid-Feb 2024, decided we'd start by booking the Excelsior.
Reception staff is very welcoming, excellent at taking care of guests.
They noted we'd stayed at the hotel before and offered us an upgrade: bigger room, better view. Hurrah!
Both the public rooms and the bedrooms are wonderfully comfortable and old school gracious.
Beds, bedding, towels, robes - everything is first rate, makes one feel pampered.
As for the breakfast? Well, if you like a champagne brunch experience you'll be happy!
We had Mimosas every morning, delicious options of salmon, some of the best baked goods ever, truly good pancakes, fresh fruit, juices, made-to-order cappuccinos, lungos, etc. and of course all the things one expects of a good hotel buffet: eggs, bacon, sausage, toast, cereals, yogurts, a variety of cheeses & cold cuts, etc.
Loved spending a few days here so we could try different options.
The breakfast room looks down the Ligurian coast, across the harbor to Rapallo, and along the Portofino Coast: stunning views every day.
If you love to walk what a pleasure! Along the harbor into Rapallo or the opposite way to San Michele, Santa Margherita, Portofino the coastal walks: stunning. We couldn't wait to get out every day.
But if you get tired the local bus system takes you anywhere on this peninsula!
GREAT STAY!
Michael
Stayed 2 nights in Feb 2024