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Candlewood Suites Richmond-West, an IHG Hotel

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond-West, an IHG Hotel

Gazebo
Property entrance
Studio Suite, 1 Queen Bed, Kitchen
Combined shower/tub, hair dryer, towels
Gym
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Popular LocationShort Pump Town Center3 min drive
  • Popular LocationHenrico Doctors' Hospital9 min drive
  • Popular LocationUniversity of Richmond11 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)26 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Combined shower/tub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Combined shower/tub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Wingate by Wyndham Richmond Short Pump
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1666)
The price is CA $173
per night
CA $201 total
includes taxes & fees
31 May - 1 Jun
Wingate by Wyndham Richmond Short Pump

About the area

Glen Allen

In shopping district.Stay at this Glen Allen hotel and you'll be within 2 miles (3 km) of Short Pump Town Center and 6 miles (10 km) of Sheltering Arms Institute. Regency Square Mall and Bon Secours Heart Institute at Reynolds Crossing are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • McDonald's - 9 min walk
  • Chick-Fil-A - 2 min drive
  • Cookout - 14 min walk
  • Sonic Drive-In - 8 min walk
  • Dave & Buster's - 10 min walk

About this property

Candlewood Suites Richmond-West, an IHG Hotel

Hotel near Short Pump Town Center in Glen Allen
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Richmond-West, an IHG Hotel. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Candlewood Suites Richmond-West, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster
  • Wet bar

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond-West, an IHG Hotel Hotel
Candlewood Suites Richmond-West, an IHG Hotel Glen Allen
Candlewood Suites Richmond-West, an IHG Hotel Hotel Glen Allen

Candlewood Suites Richmond-West, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 523 reviews" "
Rating 8 - Good. 129 out of 523 reviews" "
Rating 6 - Okay. 44 out of 523 reviews" "
Rating 4 - Poor. 15 out of 523 reviews" "
Rating 2 - Terrible. 9 out of 523 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Reception was very pleasant. Room was clean but a bit worn.
Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candlewood Suites at Short Pump, VA
I have stayed in many hotels, most more expensive than this one, and this was the best room I have ever stayed in! I have never stayed in a cleaner room. I dealt with 3 different individuals at the front desk and all were wonderful going out of their way to help with anything I needed. I would definitely recommend staying there and will stay there again myself. Several good places to eat within a few minutes of the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a short stay or longer term. Very clean and well-maintained. I plan on staying there again in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was excellent!
Stayed 4 nights in Jan 2024

8/10 Good

Paul, Charleston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very convenient to Short Pump mall area. Tom Leonards right next door. Staff very nice. Suite clean bit slightly dated.
Stayed 1 night in Jan 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillow were the best I have ever slept in anywhere across the country. Such a wonderful night sleep full pillows, one firm, one soft four in all fantastic sleeping.
Stayed 1 night in Jan 2024