Quality Inn and Conference Center

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Richmond

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Exterior detail
Exterior
Coffee service
Property amenity
Reviews
7.2

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Popular LocationRichmond Mall2 min drive
  • Popular LocationDepot District6 min drive
  • Popular LocationEarlham College8 min drive
  • AirportDayton, OH (DAY-James M. Cox Dayton Intl.)34 min drive

Room options

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

City center stay.You'll find Richmond Mall and Hayes Arboretum within 2 miles (3 km) of this hotel. Glenn Miller Park and Rose Garden are also within 3 miles (5 km).

What's nearby

  • Richmond Mall - 2 min drive
  • Glenn Miller Park - 4 min drive
  • Depot District - 6 min drive
  • Earlham College - 8 min drive
  • Wayne County Fairgrounds - 13 min drive

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • McDonald's - 5 min drive
  • Culver's - 4 min walk
  • Buffalo Wild Wings - 15 min walk
  • McDonald's - 4 min walk
  • Red Front Tavern & Drive-Thru - 5 min drive

About this property

Quality Inn and Conference Center

Hotel with 1 indoor pools, connected to the convention center in Richmond
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 259 out of 994 reviews" "
Rating 8 - Good. 316 out of 994 reviews" "
Rating 6 - Okay. 194 out of 994 reviews" "
Rating 4 - Poor. 126 out of 994 reviews" "
Rating 2 - Terrible. 99 out of 994 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Stayed 1 night in Feb 2024

6/10 Okay

Chelsea

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Loud neighbors. All day and night
Stayed 1 night in Feb 2024

2/10 Terrible

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
👎👎👎
Pool was closed but no way of knowing. Once checked in no way to get our money back. Rooms were loud and smelled like smoke. Just didnt enjoy it at all waste of time and money. Won't go back! Guy at the counter was very polite
Stayed 1 night in Feb 2024

6/10 Okay

Harry

Liked: Cleanliness
Batteries were dead in TV remote. Called front desk and was told they didn't have any and to just change channels on tv itself. Heat unit controls were wonky. Thermostat turned all the way up yet barely kept the room warm. Output vent broken & missing. Someone easily could've stuck their hands inside unit and gotten hurt. Other than that was a clean room with comfortable bed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cheryl

Travelled with partner
Disliked: Staff & service, amenities
No pool
Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
There were a lot of hiding fees. They had none of the amenities that they said they offered available. Rude customer services.
Stayed 1 night in Dec 2023

2/10 Terrible

brett

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No mention on Expedia site the pool was shut down, this is why we chose this hotel. Very disappointing
Stayed 1 night in Jan 2024

6/10 Okay

Ron

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Wish I would have stayed across the highway.
No one was at the desk when we arrived. Had to wait 10 minutes for someone to check us in. Otherwise checkin was great. There were questionable stains in the shower curtain, blood, rust, who knows. There was a hole in the bathroom door that was about fist size. Kind felt like a “No tell Motel”. Way too much light pollution. Need better curtains and a sweep on the bottom of the door. The outside of the building looks great so hopefully the renovations will bring it to a better condition.
Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023