I live over an hour away and made a reservation for a father-son trip for one night and an event the next day. When I got to the hotel, they turned me away because I was “local”. I said that is not acceptable because they allowed me to make the reservation and I drove all the way here, then they need to honor my reservation. They denied me cause it’s a hotel policy. I asked how it’s possible to make a reservation and not be told, and they put the blame on Expedia. I had to try two more hotels to find a place to stay. And just to be clear, they were not booked up.