Sudima Lake Rotorua

4.0 star property
4-star eco-certified hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for Sudima Lake Rotorua

Pool
Front of property
Superior Triple Room
Breakfast, lunch and dinner served
Reception
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Parking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Popular LocationPolynesian Spa5 min walk
  • Popular LocationTamaki Maori Village5 min walk
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • AirportRotorua (ROT-Rotorua Regional)12 min drive

Room options

Family Room

7.9/10 Good
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior King

7.7/10 Good
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Queen

8/10 Very good
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Triple Room

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Superior Plus King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Plus Twin

9.4/10 Exceptional
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Rotorua

Central Rotorua getaway .Within a 5-minute walk of this Rotorua hotel, you'll find Polynesian Spa and Tamaki Maori Village. Also, Redwoods Whakarewarewa Forest is within 3 miles (5 km) and Skyline Rotorua is within 6 miles (10 km).

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 7 min walk
  • Skyline Rotorua - 7 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • McDonald's - 4 min walk
  • El Mexicano Zapata Express - 12 min walk
  • Scope Cafe Rotorua - 7 min walk
  • Saigon '60S Vietnamese Cuisine - 7 min walk
  • Columbus Coffee - 7 min walk

About this property

Sudima Lake Rotorua

4-star eco-certified hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily: NZD 35 for adults and NZD 17 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beau

Stayed 2 nights in Feb 2024

4/10 Poor

Deon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Badly in need of a facelift!!!
The rooms are in a very bad condition with marks on the carpet and the tiles. It was dirty in the corners of the room and the shower.
Stayed 3 nights in Feb 2024

8/10 Good

Lindsay

Liked: Staff & service, amenities
The hotelnis located adjacent to the lake and on a nice walking path around the lake. It is conveniently located within walking distance to many restaurants. Very helpful and kind staff. The hotel is a bit tired, but clean and comfortable.
Stayed 3 nights in Feb 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities.
Stayed 2 nights in Feb 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel no major problems or highlights. Comfortable lodging to stay while travelling
Stayed 2 nights in Feb 2024

4/10 Poor

Sasha

Travelled with group
Disliked: Amenities, property conditions & facilities
The room didn't have a working phone and one of the lights didn't work. We also found a cookie in the bed which was a bit shocking. We had a base camp to come back to while we were out but I feel like the room could have been equipped better.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy, Toronto

Travelled with partner
Adequate but property is a little tired.
Stayed 1 night in Feb 2024

8/10 Good

Rata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with our room which was sorted quickly, however when we developed a second problem I think a better option should have been considered. However, the staff were all helpful and welcoming and thank you for the complimentary breakfast
Stayed 1 night in Feb 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticks in all boxes. Close to the Polynesian spa, but also hotel has its own pool. Maybe I was just lucky, but it was very quiet and I had a good sleep at night while hotel was full. Check out the restaurant. While menu seems boring, the food is actually delicious.
Stayed 1 night in Feb 2024

8/10 Good

Cecilia

Liked: Staff & service
Needs upgrading room and especially the bathroom. Had torn curtains in bedroom. Dusty bedside cabinets. Lobby and dining area modern and staff friendly and helpful.
Stayed 1 night in Feb 2024