4/10 Poor
Verified traveller
Travelled with family
25 Feb 2024
Disliked: Room comfort
Disappointing, way too small for families.
This property has a campground-esque feel, with rows of igloos dotted throughout. It is one of the farthest properties from the central part of Santa Claus Village, about a 5-10 min walk to the action. We checked in that morning and they said they would call us when the room was ready. We came back at 3pm and found our luggage had been delivered to our room but they never called us, so the check-in experience was a disappointment. We are a family of four (two kids ages 8 and 11) and the four person igloo is very small. There is a little entry way for your boots and clothes, no common space, a nice master bedroom in the actual igloo part, but the second room with two twin beds literally fills the entire room, wall to wall, so you have to get on and off at the foot of the bed. They also warn you the igloo only has a water tank for 20 mins of shower time, so you’ll need to be quick with four people before it goes cold. Breakfast buffet was the most disappointing of the three hotels we stayed at in Finland. However, ironically, dinner in their restaurant was very good and probably the best we had. To be fair, the igloo concept is super cute, but just wasn’t practical for us. We also learned the odds of actually being in your igloo, laying cozily in bed, and seeing the northern lights is probably 2%, because you generally have to drive out late at night to an open nature area with limited light pollution.
Verified traveller
Stayed 2 nights in Feb 2024
