Best Western Garden Inn

2.5 star property
San Antonio hotel in Uptown area

Choose dates to view prices

Photo gallery for Best Western Garden Inn

Reception
Outdoor pool, open 9:00 AM to 11:00 PM, sun loungers
Property amenity
Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily on-the-go breakfast
Reviews
8.4

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
11939 I-H 35 N, San Antonio, TX, 78233
  • Popular LocationMorgan's Wonderland4 min drive
  • Popular LocationRandolph Air Force Base8 min drive
  • Popular LocationJoint Base San Antonio8 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)11 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.8/10 Excellent
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8/10 Very good
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.5/10 Exceptional
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9/10 Wonderful
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.7/10 Excellent
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of Methodist Hospital Northeast and Morgan's Wonderland. North East Federal Clinic and Olympia Hills Golf Course are also within 6 miles (10 km).

What's nearby

  • Methodist Hospital Northeast - 3 min drive
  • Morgan's Wonderland - 4 min drive
  • Randolph Air Force Base - 8 min drive
  • Joint Base San Antonio - 8 min drive
  • San Antonio Zoo and Aquarium - 15 min drive

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive
  • ‪Twin Peaks - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪HTeaO - ‬4 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Best Western Garden Inn

San Antonio hotel in Uptown area
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1002 reviews" "
Rating 8 - Good. 263 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring break???!!!!!
The only problem was the construction traffic between the hotel and downtown San Antonio
Stayed 4 nights in Mar 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and transients on property staff was rude
Stayed 1 night in Mar 2024

8/10 Good

Irene, Grand Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People that were staying there being noisy and fighting.
Stayed 1 night in Mar 2024

2/10 Terrible

Larry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My hotel room had black mold in the shower. I had to tell them it was there. Last night, the bathroom door was stuck and I had to break it down to get out. I let the manager know what happened this morning, so he called the general manager. She refused to speak with me, and then instructed the manager to charge me $150 dollars for the damages. She showed up minutes later and didn't even look at me. She didn't apologize for what happened at all. She treated me like I wasn't there.
Stayed 4 nights in Mar 2024

8/10 Good

Suzy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the breakfast was a little more substantial for my working husband
Stayed 1 night in Mar 2024

6/10 Okay

Jose

Stayed 1 night in Mar 2024

6/10 Okay

CHARLES

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No hot breakfast- beta test showed a hot breakfast
We stayed thinking there would be a full hot breakfast. Pictures on the website showed a full hot breakfast. When we checked in we found out it was continental and it was due to a ‘beta test’ being done by Best Western. They would not refund the $ for us to stay somewhere with breakfast. We spent and additional $65 on breakfast. Disappointed in customer service
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sleep, Shower, Leave
If you are okay with just a place to stay that may or not have bed bugs, this is your motel. The interior and exterior definitely needs to be restored and repaired in several areas. The breakfast is a cold breakfast so if cereal is your thing, this is your place! Very convenient to race track if that is where your destination is ending. Just know that this is a place to sleep, shower, and leave.
Stayed 1 night in Feb 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024