Holiday Inn San Antonio - Riverwalk, an IHG Hotel

3.0 star property
Aparthotel near San Antonio Majestic Theater in San Antonio

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Photo gallery for Holiday Inn San Antonio - Riverwalk, an IHG Hotel

Meeting facility
Terrace/patio
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Reviews
8.4

Very good

Popular amenities

  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • GymGymGym

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2803
  • Popular LocationRiver Walk5 min walk
  • Popular LocationMarket Square10 min walk
  • Popular LocationHenry B. González Convention Center11 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)15 min drive

Room options

Suite, 1 Bedroom

  • 33 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4/10 Very good
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

8.6/10 Excellent
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • 33 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

10/10 Exceptional
  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (High Floor)

10/10 Exceptional
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.9/10 Excellent
  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, River View

7.9/10 Good
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Premium Room

10/10 Exceptional
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.8/10 Excellent
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

Heart of San Antonio.With a stay at this Downtown San Antonio aparthotel, you'll be steps from San Antonio Majestic Theater and Aztec Theater. River Walk and Briscoe Western Art Museum are also within half a mile (1 km).

What's nearby

  • San Antonio Majestic Theater - 1 min walk
  • River Walk - 5 min walk
  • Market Square - 10 min walk
  • Henry B. González Convention Center - 11 min walk
  • Alamodome - 3 min drive

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Double Standard - ‬3 min walk
  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Rita's On The River - ‬4 min walk
  • ‪The Esquire Tavern - ‬5 min walk
  • ‪Bohanan's Prime Steak and Seafood - ‬2 min walk

About this property

Entire place

Holiday Inn San Antonio - Riverwalk, an IHG Hotel

Aparthotel near San Antonio Majestic Theater in San Antonio
Holiday Inn San Antonio - Riverwalk, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this aparthotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk, an IHG Hotel. For a fee, parking is available.

This San Antonio aparthotel is smoke free.

  • 313 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn San Antonio - Riverwalk, an IHG Hotel offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (USD 34.00 per day; includes in/out privileges)
  • Valet parking on site (USD 42.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Windows on the River
  • Mugg's Coffee Experience

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily: USD 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Pillow menu
  • Rollaway/extra beds: USD 10.0 per night

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Desk
  • Conference space (10000 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • In the city center
  • In the entertainment district
  • On the riverwalk

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 313 rooms
  • 23 floors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 797 out of 1497 reviews" "
Rating 8 - Good. 340 out of 1497 reviews" "
Rating 6 - Okay. 177 out of 1497 reviews" "
Rating 4 - Poor. 89 out of 1497 reviews" "
Rating 2 - Terrible. 94 out of 1497 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that the river walk was right downstairs and I was able to get exercise close by. The restaurants were good and from our hotel window we could see the river walk water way

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, room comfort
Won’t again
NOT a good experience! Location is great, staff was helpful, but the building is in bad shape. When we got to our room it was pretty warm, looked at the thermostat it was set at 59, but was showing 72. Called front desk to learn the whole building was without A/C, but they were working on it and expected it fixed soon. Went out for the evening and returned to no change. Was offered a box fan ($14 @ Walmart) but all it did was move hot air. That night we also discovered black mold on the shower head and in the caulking. Little bugs were crawling on the counter in the bath. We ended up checking out early with a $20 discount for our troubles. WOW!Thanks! I think it was not near worth what they charged. I’ve stayed in better 3 star places. We moved to Home2 across the river walk and it was amazing!
Stayed 2 nights in Feb 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The rooms were not that clean there were dust everywhere the floors were swept either I would not recommend staying here
Stayed 1 night in Mar 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, room comfort
Below average hotel for the area...
Room was dirty, a/c didn't work that great and the water pressure was awful. When it was stated to the front desk, I got a sorry but no resolution. For the price you pay, it could have been better for a Holiday Inn.
Stayed 3 nights in Feb 2024

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our biggest complaint was the restaurant. It was closed most evenings only open in the bar with no food service.
Stayed 5 nights in Feb 2024

8/10 Good

Ormond

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Feb 2024

10/10 Excellent

jamie

Liked: Cleanliness, property conditions & facilities
Please allow your customers to pay in cash ! I hate using my credit card!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was well kept. Valet's were helpful. Hotel dining and bar experience could have been better.
Stayed 6 nights in Feb 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great Customer Service!
Stayed 1 night in Feb 2024