Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property
3-star hotel near USAA Corporate Office Headquarters

Choose dates to view prices

Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Outdoor pool
Studio Suite, 1 Queen Bed (Studio)
Fridge, microwave, dishwasher, coffee/tea maker
Lobby
Reviews
8.2

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Pet-friendlyPet-friendlyPet-friendly
  • GymGymGym

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • Popular LocationUSAA Corporate Office Headquarters3 min drive
  • Popular LocationSouth Texas Medical Center5 min drive
  • Popular LocationSix Flags Fiesta Texas11 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)14 min drive

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

8.2/10 Very good
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Two Bedroom)

9.3/10 Wonderful
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

8.2/10 Very good
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.5/10 Very good
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

8.1/10 Very good
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 2 miles (3 km) of Huebner Oaks and USAA Corporate Office Headquarters. Methodist Healthcare and UT Health San Antonio are also within 3 miles (5 km).

What's nearby

  • USAA Corporate Office Headquarters - 3 min drive
  • South Texas Medical Center - 5 min drive
  • The Shops of La Cantera - 7 min drive
  • North Star Mall - 9 min drive
  • Six Flags Fiesta Texas - 11 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 14 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Mama Margies Mexican Restaurant - ‬14 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Asian Star - ‬16 min walk
  • ‪Bill Miller - ‬18 min walk

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel near USAA Corporate Office Headquarters
Sonesta ES Suites San Antonio Northwest - Medical Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Sonesta ES Suites San Antonio Northwest - Medical Center also features barbecue grills, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star San Antonio hotel.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Basketball
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alejandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ultimately, you get what you pay for with this one. It was dirty, and in desperate need of a update. So much so, that we decided to leave a day early. The staff was very sweet and accommodating, so nothing against them. Just a trashy hotel.

8/10 Good

Erin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very pet friendly. Suite was roomy, and there is a grass area to let the dogs out
Stayed 2 nights in Mar 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This appears to be a modern suite hotel in a very nice suburban neighborhood which is convenient to I-10. However we experienced many problems with our room. We booked this on short notice due to problems with the previous hotel in order to get a handicapped accessible suite. As soon as we entered our room we found multiple hairs in the bathroom sink and the living room and bedroom smelled like cigarette smoke even though this is a nonsmoking hotel The desk clerk agreed to waive the parking fee since no other handicapped suites were available. We soon discovered many other problems including a knob falling off the bathroom door, closet door that wouldn't close, no hangers in the closet, missing wall mounted hair dryer, missing iron and ironing board, and missing coffee maker. The staff provided a coffee maker upon request but never located a hair dryer in the 2 days we stayed there. This is the worst managed hotel we have ever visited. On the plus side our handicapped room was on the first floor close to the entrance, the breakfast was good though they stopped serving at 8:30 AM when most other hotels serve until 9:30. Our suite was small but the kitchen was pretty well equipped, and the room rate was lower than surrounding suite hotels. The bathroom was pretty well designed for wheelchair users with a roll in shower and grab bars, but there was no countertop around the sink and the wall mounted dispensers in the shower could not be reached while sitting on the bench.
Stayed 2 nights in Mar 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

charles

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Unpleasantly surprised!!
Stay was not good at all for the price. Stayed here before and place was great. Not this time! Fridge door handle broken, towels in room were dirty, toilet stayed running to due to faulty handle. And then on top of that, charged $250 deposit instead of the said $50!! Won’t be staying here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical visit to San Antonio
We've stayed at several Sonesta ES Suites across Texas. They have become a favorite of my wife's, mostly because they allow our small dog to join us on trips. Although is is off of the interstate it is still quiet, yet convenient near several eateries. It is also within a 10-minute drive to the hospital area. About the only thing I could not figure out was why there was a charge to park in their parking lot. It is not around any other businesses or even a parking garage. They charge $7 per night. Otherwise, the staff was friendly and helpful when needed.
Stayed 2 nights in Mar 2024

2/10 Terrible

Eliza

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It looked nothing like the pic online the sheets had a stain the pool was very dirty and we saw a cockroach on the wall by the hallway
Stayed 2 nights in Mar 2024

10/10 Excellent

Emmis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing time, everything was clean and the service was over the top. I recommend this hotel 100%
Stayed 2 nights in Mar 2024

10/10 Excellent

Kendrick

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024