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HI San Francisco Downtown Hostel

2.0 star property
Hostel near Moscone Convention Center in San Francisco

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Photo gallery for HI San Francisco Downtown Hostel

Lounge
Exterior
Private Queen Room Ensuite
Dining
Interior entrance
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Popular LocationUnion Square3 min walk
  • Popular LocationMoscone Convention Center14 min walk
  • Popular LocationOracle Park3 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)25 min drive

Room options

View all photos for Private 6-bed Room Ensuite

Private 6-bed Room Ensuite

Private 6-bed Room Ensuite

  • Sleeps 6
  • 1 Twin Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite

Private Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite

Private Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Layne Hotel
Free WiFi
Housekeeping
24/7 front desk
Microwave
4.0 out of 5, Very good, (84)
The price is CA $87
per night
CA $101 total
includes taxes & fees
29 May - 30 May
Layne Hotel

About the area

San Francisco

Downtown San Francisco stay.Within a 15-minute walk of this Downtown San Francisco hostel, you'll find Union Square and Moscone Convention Center. Oracle Park and Pier 39 are also within 2 miles (3 km).
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • Union Square - 3 min walk
  • Westin St Francis Hotel Glass Elevators - 3 min walk
  • Moscone Convention Center - 14 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • Cityscape Bar and Restaurant - 2 min walk
  • Pinecrest Diner - 1 min walk
  • King Of Thai Noodle - 2 min walk
  • The Halal Guys - 1 min walk
  • Hinodeya - 2 min walk

About this property

HI San Francisco Downtown Hostel

Hostel near Moscone Convention Center in San Francisco
Free breakfast is available daily. WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at HI San Francisco Downtown Hostel.

This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
HI San Francisco Downtown Hostel offers 99 accommodations with portable fans and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Alcohol isn't allowed at HI San Francisco Downtown Hostel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 204 reviews" "
Rating 8 - Good. 52 out of 204 reviews" "
Rating 6 - Okay. 9 out of 204 reviews" "
Rating 4 - Poor. 6 out of 204 reviews" "
Rating 2 - Terrible. 5 out of 204 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel was clean and service was extremely friendly!
Stayed 3 nights in Jan 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities
Being my first experience in a hostel, please consider my comments with a degree of caution. However, I believe there are aspects that could have enhanced my comfort during the stay. Enjoyed: - Charging station and light above bunkbed. - Water-saving system in showers. - Showers and bathrooms in hallways. - Kitchen with communal fridge and 3-compartment sink. - Hostel provided earplugs. - Mini hangout area next to the kitchen. Areas for Improvement: - Dirty shower in shared bedroom. - Dirty carpet in the shared bedroom. - Shower in the hallway lacked shelves and places to hang towels and clothing. - Unappealing sink on the toilet (it was cute, though). - Room damage policies in shared rooms could be clearer and include a way to identify responsible parties.

10/10 Excellent

Farahnaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Union square
Can’t say enough about this place. I was on a business trip with hotels booked up and over priced and this place saved me! I had a private room (323) which was great. Place is spotless and I a germ freak. My room was very spacious and bathroom was so clean. Staff is amazing. They include breakfast too. Location was one block from Union square which was perfect for me.
Stayed 4 nights in Jan 2024

8/10 Good

Jasper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager upgraded our room for a private bathroom for free which was super nice. I only stayed one night, but I felt safe. I loved the location as i was very central to downtown, and walkable to nearby public transit. The room was a lot cleaner than I expected, especially the bed looked and felt very clean! The common areas looked cozy & nice to hangout in. I would stay again & recommend to friends!
Stayed 1 night in Dec 2023

10/10 Excellent

Ethan

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Yu Ki

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a private room for 2 nights. The toilet was clogged the second morning and we reported to the reception right away. At night the issue was not solved at all and worsened the next morning. We had to use the shared toilet outside the private room. Hostel staff is not friendly to solve the issue
Stayed 2 nights in Dec 2023

10/10 Excellent

Darlison

Stayed 4 nights in Dec 2023

8/10 Good

DaYeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Alfred

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything is ok and fine in this hostel
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2023