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Hyatt Place San Juan

3.5 star property
3.5-star hotel near Sheraton Casino

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Photo gallery for Hyatt Place San Juan

Pool
View from room
Free daily on-the-go breakfast
Reception
Combined shower/tub, designer toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Popular LocationPuerto Rico Convention Center8 min walk
  • Popular LocationPan American Pier10 min walk
  • Popular LocationCondado Beach15 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

View from room

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

View from room

Room (2 Queen Beds with Sofa Bed)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed, View

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Room, View (2 Queen Beds with Sofa Bed)

Room, View (2 Queen Beds with Sofa Bed)

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) | View from room

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property
Hyatt House San Juan
Pool
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1003)
The price is CA $242
per night
CA $313 total
includes taxes & fees
31 May - 1 Jun
Hyatt House San Juan

About the area

San Juan

Oceanside stay.Within a 10-minute walk of this Santurce hotel, you'll find Sheraton Casino and Distrito T-Mobile. Puerto Rico Convention Center and Pan American Pier are also within half a mile (1 km).

What's nearby

  • Sheraton Casino - 4 min walk
  • Distrito T-Mobile - 5 min walk
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 10 min walk
  • Condado Beach - 15 min walk

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • Choices Sheraton - 5 min walk
  • Medalla Arena - 6 min walk
  • Denko Asian Eatery - 5 min walk
  • Éter Rooftop & Lounge - 6 min walk
  • Casita Miramar - 7 min walk

About this property

Hyatt Place San Juan

3.5-star hotel near Sheraton Casino
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 2889 square feet (268 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2889 sq ft of conference space
  • 268 sq m of conference space
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1000 reviews" "
Rating 8 - Good. 191 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hilda

Stayed 1 night in Feb 2024

10/10 Excellent

Lourdes

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the metropolitan area. Easy access to major roads.
Stayed 2 nights in Feb 2024

8/10 Good

S.

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Francisco and Stephanie went above and beyond their job description. They made my stay so much more personable and for that I am thankful.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul, Fairfax Station

Liked: Cleanliness, staff & service, property conditions & facilities
Unplanned layover spot - great option
Stayed 1 night in Feb 2024

6/10 Okay

Samantha

Disliked: Cleanliness, staff & service
There was hair all over the bathroom floor. The handle to cupboard to the fridge was gross. All the floors were sticky. Not worth the price.
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. The staff was great! Everyone was friendly and helpful. Very professional. When I return I will stay there again. The shuttle bus was a nice surprise.
Stayed 5 nights in Jan 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The AC unit wasn't cooling properly.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Stayed 1 night in Jan 2024