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Villa Herencia Hotel

3.5 star property
3.5-star boutique hotel near Port of San Juan

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Photo gallery for Villa Herencia Hotel

Hallway
Suite, 1 King Bed, Terrace (SunDeck) | Sundeck
Balcony
Standard Room, 1 Queen Bed
Terrace/patio
Reviews
9.2

Wonderful

Popular amenities

  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
23 Cll Caleta Las Monjas, San Juan, 00901
  • Popular LocationPort of San Juan9 min walk
  • Popular LocationCastillo San Felipe del Morro10 min walk
  • Popular LocationPan American Pier4 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)32 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6/10 Exceptional
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.7/10 Exceptional
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck)

9.6/10 Exceptional
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
CasaBlanca Hotel
Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.4 out of 5, Excellent, (1146)
The price is CA $258
per night
CA $298 total
includes taxes & fees
8 Jun - 9 Jun
CasaBlanca Hotel

About the area

San Juan

Old San Juan stay.Within a 10-minute walk of this Old San Juan hotel, you'll find Port of San Juan and Castillo San Felipe del Morro. Catedral Basilica Menor de San Juan Bautista and La Rogativa Statue are also within half a mile (1 km).

What's nearby

  • San Juan Gate - 2 min walk
  • Port of San Juan - 9 min walk
  • Castillo San Felipe del Morro - 10 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 7 min drive

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 32 min drive

Restaurants

  • El Batey - 1 min walk
  • El Champi - 1 min walk
  • Pira-Rum - 1 min walk
  • Casa De Montecristo - 2 min walk
  • Bari Handcrafted Pizza - 1 min walk

About this property

Villa Herencia Hotel

3.5-star boutique hotel near Port of San Juan
As a guest of Villa Herencia Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. The boutique Villa Herencia Hotel also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 2011
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
Villa Herencia Hotel offers 8 air-conditioned accommodations with safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 19-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 675 reviews" "
Rating 8 - Good. 162 out of 675 reviews" "
Rating 6 - Okay. 34 out of 675 reviews" "
Rating 4 - Poor. 15 out of 675 reviews" "
Rating 2 - Terrible. 7 out of 675 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elise B

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
We did not spend much time in the hotel but, everything was great.
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Cynthia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old world charm. The floors in the room were dirty. Netting over the bed was creepy. I would not recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute room. Location perfect to walk around old San Juan. Bring ear plugs. There was a frog in the courtyard singing all night
Stayed 2 nights in Feb 2024

10/10 Excellent

Yaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Would stay again!!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Quiet, nice roof top area to chill.
Stayed 1 night in Jan 2024

10/10 Excellent

Mariel, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I recently had a very disappointing one-night stay (Dec 29 to 30, 2023) at Villa Herencia Hotel in San Juan, Puerto Rico (Old Town). I had booked on Expedia and paid USD 382 for one night (taxes included but not even breakfast). I felt this was an exorbitant amount of money given the very poor quality of the room and the hotel in general. I complained at check out; they told me to send my complaints to the owner/manager (which I did), and they never even bothered to reply. First the good points (and there were very few): - the Front Desk person was friendly and tried to be helpful, although the hours of the front desk were hard to figure out - The AC worked well, as did the mosquito netting around the bed (which was necessary, see below) - The location in the Old Town was convenient. Now for the complaints – and it is hard to know where to begin: Everything from a maintenance & cleanliness standpoint was a huge disappointment. Common areas and our room were shabby and dirty, especially the floors. The entire ground floor smelled of mold. The restroom on the ground floor, when I used it the first day, was filled with unsightly debris and junk. The rooftop terrace was a disaster: mosquito infested due to standing water everywhere; this made it impossible to sit outside without being devoured by insects; an ugly hodge-podge of cheap plastic furniture; dirt, dead leaves and other debris all of the place – it looked like it hadn’t been cleaned or swept in ages;
Stayed 1 night in Dec 2023