Hotel Casa Jum

3.5 star property
3.5-star spa hotel perfect for exploring Santiago de los Caballeros

Choose dates to view prices

Photo gallery for Hotel Casa Jum

Exterior
Royal Suite | Terrace/patio
Luxury
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Air conditioning
  • Room serviceRoom serviceRoom service
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Popular LocationMonument to the Heroes of the Restoration7 min drive
  • Popular LocationEstadio Cibao7 min drive
  • Popular LocationMundo Acuático10 min drive
  • AirportSantiago (STI-Cibao Intl.)25 min drive

Room options

Luxury

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Apartment, 3 Bedrooms

10/10 Exceptional
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Royal Suite

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Executive Superior

8.5/10 Very good
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

Executive Single Room

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Suite

10/10 Exceptional
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10/10 Exceptional
  • 350 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Within 3 miles (5 km) of this Santiago de los Caballeros hotel, you'll find Centro Leon and Bella Terra Mall. Also, Casino Gran Almirante is within 3 miles (5 km) and Monument to the Heroes of the Restoration is within 6 miles (10 km).

What's nearby

  • Centro Leon - 3 min drive
  • Bella Terra Mall - 4 min drive
  • Monument to the Heroes of the Restoration - 7 min drive
  • Estadio Cibao - 7 min drive
  • Mundo Acuático - 10 min drive

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪Juancel Familiar (el patio) - ‬19 min walk
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Restaurant Deli Más - ‬4 min drive

About this property

Hotel Casa Jum

3.5-star spa hotel perfect for exploring Santiago de los Caballeros
Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Casa Jum offers 9 accommodations with safes and ceiling fans. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Hotel Casa Jum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 334 reviews" "
Rating 8 - Good. 65 out of 334 reviews" "
Rating 6 - Okay. 15 out of 334 reviews" "
Rating 4 - Poor. 7 out of 334 reviews" "
Rating 2 - Terrible. 4 out of 334 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen Michael

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Elliott, KNOXVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very respectful and polite. I had a late arrival, and staff was available to let me in at 3 a.m. The room was very clean.

10/10 Excellent

Kevin

Liked: Amenities
ryone was very kind and welcoming
Stayed 1 night in Jan 2024

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
This property is like a custom boutique. They have everything you need and will obtain anything else you request. They even accomodated me for a last minute booking.

10/10 Excellent

Marcel, Hyde park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, but there are no attractions close. There is at least a 15 minute drive to the nearest attractions.
Stayed 4 nights in Dec 2023

8/10 Good

Eury

Stayed 5 nights in Jan 2024

8/10 Good

Erric

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re evaluate amenities
They stay was great. Found that the yech included in the room was not working. Spent 3 hrs just getting to use Netflix. KEEP IT SIMPLE. ONE QUESTION? IT LOOKS LIKE YOU GUYS ARE PAYING FOR WAY TOO MUCH WIFI AMD YOU ARE BEING INDERSRRVED
Stayed 2 nights in Dec 2023

8/10 Good

Wander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of Hot Water and good water pressure. Clean Clean Clean. Bathroom set up too small. Difficult to use toilet.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yoselin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent services, beautiful and clean place
Stayed 2 nights in Dec 2023