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Palmetto Hotel

3.0 star property
3-star hotel perfect for exploring Santiago de los Caballeros

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Photo gallery for Palmetto Hotel

Reception
Standard Room
Restaurant
Basic Double Room | Bathroom
Laptop workspace, free WiFi, bed sheets
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Popular LocationBella Terra Mall5 min walk
  • Popular LocationMonument to the Heroes of the Restoration3 min drive
  • Popular LocationEstadio Cibao4 min drive
  • AirportSantiago (STI-Cibao Intl.)21 min drive

Room options

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.2/10 Wonderful
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
El Montserrat - Hotel Boutique
Free WiFi
Air conditioning
Housekeeping
Living/dining area
4.5 out of 5, Wonderful, (59)
The price is CA $44
per night
CA $56 total
includes taxes & fees
15 Jun - 16 Jun
El Montserrat - Hotel Boutique

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.You'll be within half a mile (1 km) of Bella Terra Mall and 2 miles (3 km) of Centro Leon with a stay here. Casino Gran Almirante and Monument to the Heroes of the Restoration are also within 2 miles (3 km).

What's nearby

  • Bella Terra Mall - 5 min walk
  • Monument to the Heroes of the Restoration - 3 min drive
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive
  • Mundo Acuático - 7 min drive

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • Mr. Grilled - 5 min walk
  • Foodtropolis - 5 min walk
  • Los Jefes Street Food - 8 min walk
  • La Azotea Afterwork - 7 min walk
  • Cubana Grill - 2 min walk

About this property

Palmetto Hotel

3-star hotel perfect for exploring Santiago de los Caballeros
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Palmetto Hotel also features tour/ticket assistance, concierge services, and a water dispenser. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 21 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Water dispenser
Palmetto Hotel offers 21 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free offsite parking within 7 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palmetto Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 257 reviews" "
Rating 8 - Good. 88 out of 257 reviews" "
Rating 6 - Okay. 24 out of 257 reviews" "
Rating 4 - Poor. 13 out of 257 reviews" "
Rating 2 - Terrible. 16 out of 257 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ivana

Liked: Cleanliness, staff & service
Cama súper cómoda, aire acondicionado y agua caliente. El staff súper atento. Lo único que no me gustó es que hay que aparcar en la calle.
Stayed 1 night in Feb 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel for shorts periods and business trip
Stayed 3 nights in Feb 2024

8/10 Good

Nallivel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave the hotel a 4 stars because there’s only 3-4 parking spots so you world have to park in the street. Otherwise the hotel was clean and comfortable. You will hear street noise.
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco, Davenport

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was great for the price
Stayed 2 nights in Feb 2024

6/10 Okay

adalberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ideal for the price. It was clean and bed was comfortable. It also includes a nice breakfast. The negatives, I would say it was a little noisy and the hot water was on and off at times. I would say it was ideal for the money.
Stayed 1 night in Feb 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the hotel. The rooms are clean and the breakfast is simple and delicious. No complaints.
Stayed 3 nights in Feb 2024

8/10 Good

Ennio

Stayed 1 night in Feb 2024

6/10 Okay

douglas

Liked: Cleanliness, staff & service
Good for the money
For the price the place is good. The room was small but comfortable. AC worked well and there is a good size mini fridge in the room. Front desk staff were extremely nice. The negatives. My shower drain was very slow. The hot water goes from scolding hot to cold very fast. The noise of the street traffic is loud. Overall I would stay again.
Stayed 2 nights in Feb 2024