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Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station

Choose dates to view prices

Crowne Plaza Shenzhen Futian, an IHG Hotel

Photo gallery for Crowne Plaza Shenzhen Futian, an IHG Hotel

Front of property
Outdoor pool, pool umbrellas, sun loungers
Exterior
Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed

Overview of Crowne Plaza Shenzhen Futian, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Popular LocationCoco Park Shopping Center17 min walk
  • Popular LocationHuaqiangbei3 min drive
  • Popular LocationShenzhen Convention and Exhibition Center4 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)35 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down comforters, minibar, in-room safe

Upgrade Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Premium Room

2 Twin Beds Premium Room

2 Twin Beds Premium Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, City View

Room amenity

Executive Suite, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Room

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Premium Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior
Sheraton Shenzhen Futian Hotel
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (442)
The price is CA $170
per night
CA $198 total
includes taxes & fees
19 May - 20 May
Sheraton Shenzhen Futian Hotel

About the area

Shenzhen

City center stay.Your stay at this Futian hotel places you within 2 miles (3 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Also, Huaqiangbei is within 3 miles (5 km) and Window of the World is within 6 miles (10 km).

What's nearby

  • Coco Park Shopping Center - 17 min walk
  • Huaqiangbei - 3 min drive
  • Shenzhen Convention and Exhibition Center - 4 min drive
  • Huanggang Border Crossing - 5 min drive
  • Window of the World - 8 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 5 min drive
  • Shopping Park Station - 5 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • 海苑酒家 - 3 min walk
  • 知本味 - 3 min walk
  • 雅舍私房菜 - 3 min walk
  • 小辣椒 - 2 min walk
  • 魅力四射 - 1 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station
Crowne Plaza Shenzhen Futian, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shenzhen Futian, an IHG Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 391 guestrooms or units
  • 41 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Shenzhen Futian, an IHG Hotel offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 173 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Outdoor pool
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 292.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 539 reviews" "
Rating 8 - Good. 233 out of 539 reviews" "
Rating 6 - Okay. 61 out of 539 reviews" "
Rating 4 - Poor. 15 out of 539 reviews" "
Rating 2 - Terrible. 7 out of 539 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Qiang, Los Angeles

Stayed 1 night in Oct 2023

8/10 Good

ANDY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location hotel if you are visiting shenzhen.
Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
Stayed 2 nights in Oct 2023

10/10 Excellent

yuanli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jenny

Stayed 1 night in Jul 2023

10/10 Excellent

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel with best staff service.
Stayed 1 night in Jul 2023

10/10 Excellent

Dragon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
工作人員態度親切友善.
Stayed 1 night in Jun 2023

8/10 Good

Mario, Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the overall effort of the staff Did not like The executive lounge is not attended in the morning The 4th floor fitness and spa areas seem to belong to some other operation. The place was loud and the people not of the same category as the crowne plaza staff
Stayed 5 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019