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The Star Hotel

3.0 star property
3-star hotel near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for The Star Hotel

Front of property
Individually decorated, individually furnished, desk, iron/ironing board
Reception
Hair dryer, towels
Bar (on property)
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • Popular LocationWestQuay Shopping Centre4 min walk
  • Popular LocationMayflower Theatre14 min walk
  • Popular LocationSouthampton Cruise Terminal5 min drive
  • AirportSouthampton (SOU)16 min drive

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

8.1/10 Very good
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9/10 Excellent
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

9/10 Excellent
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

8.8/10 Excellent
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.3/10 Very good
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

8.2/10 Very good
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
ibis Southampton Centre
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (1001)
The price is CA $181
per night
CA $217 total
includes taxes & fees
5 Jun - 6 Jun
ibis Southampton Centre

About the area

Southampton

Southampton City Centre stay.A stay at this Southampton City Centre hotel places you steps from Tudor House and Garden and within a 5-minute walk of WestQuay Shopping Centre. Titanic Honour & Glory Exhibition - Southampton and Old City Walls are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 4 min walk
  • Solent University - 10 min walk
  • Mayflower Theatre - 14 min walk
  • St. Mary's Stadium - 18 min walk
  • Southampton Cruise Terminal - 5 min drive

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • The Standing Order - 1 min walk
  • Heavenly Desserts - 1 min walk
  • Coriander Lounge - 2 min walk
  • Stein Garten Southampton - 3 min walk
  • The Red Lion - 2 min walk

About this property

The Star Hotel

3-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6.00 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 8.95 for adults and GBP 5.95 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 8.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 6.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 206 out of 619 reviews" "
Rating 8 - Good. 223 out of 619 reviews" "
Rating 6 - Okay. 99 out of 619 reviews" "
Rating 4 - Poor. 55 out of 619 reviews" "
Rating 2 - Terrible. 36 out of 619 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Great quick stay for boarding or disembarking ships.
Stayed 1 night in Apr 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
Booked a room for a night out in town. Clean, convenient, and professional staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Elias

Clean rooms!
Stayed 1 night in Feb 2024

8/10 Good

sophie

Stayed 2 nights in Feb 2024

8/10 Good

Donald, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting old building , very noisy from a bar . Got little sleep. Good breakfast, terrible coffee, close to cruise port
Stayed 1 night in Feb 2024

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Average hotel poor guest care
Let's start with the good: Good location Rooms better than expected (although towel rail was hanging off). Felt very clean Now the bad: We got a call at around 1pm on the day of the check in, telling us if we didn't pay then and there they would cancel the rooms (we had 7 rooms). Pointed out we booked on pay at hotel and we would be checking in at around 5. The man was quite aggressive and kept referring me to our agent (I'm guessing he meant hotels.com). After I promised we would be there he calmed down and agreed to keep the rooms!! The worst part for me was the shower, I had room 2, which had a walk in shower, used it in the morning and the tray got so slippy, I couldn't stay on my feet and ended up in a pile in the corner. I mentioned this on check out and suggested a slip mat was needed. The lady was concerned and said someone would call me to check I was alright. Nobody did, I actually suffered from a broken toe and a bit of bruising, but it could have been a lot worse. My summary is the hotel facilities are OK, but the care of the guests is poor and overall they are lucky to get 3 stars from me.
Stayed 1 night in Feb 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Star Stay
I was in Southampton for an evening meal and work related party - The Star offered best value overnight accommodation on Hotels.com, and was well placed for the venues I was visiting. Reception was excellent - car parking easy to slot into...the room, though "old" was clean and tidy, neatly decorated and comfortable. Despite being in the middle of a busy cosmopolitan city there was minimal noise during the night and I slept like a log...check out was simple - I was heading elsewhere for breakfast but walked through the restaurant and what I saw looked good so maybe next time (though to be honest if you're in Southampton and its not out of the way Halladays will always be the place to go to start the day!)
Stayed 1 night in Feb 2024

8/10 Good

Chris

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cheap and cheerful. It was a bed for the night which was all I was looking for.
Stayed 1 night in Feb 2024