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Courtyard by Marriott West Springfield

3.0 star property
3-star hotel near Big E

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Photo gallery for Courtyard by Marriott West Springfield

Exterior
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Restaurant
Restaurant
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Popular LocationBig E20 min walk
  • Popular LocationBaystate Medical Center5 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About the area

West Springfield

Near the airport.At this hotel, you'll be steps from Q Pin 2's and within a 10-minute walk of Connecticut River. Big E and Olympia Ice Center are also within 2 miles (3 km).

What's nearby

  • Big E - 20 min walk
  • Baystate Medical Center - 5 min drive
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬7 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Russ's Breakfast & Lunch - ‬5 min drive
  • ‪Rumbleseat - ‬5 min drive

About this property

Courtyard by Marriott West Springfield

3-star hotel near Big E
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily: USD 3.00-15.00 for adults and USD 3.00-15.00 for children
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0008893250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 324 reviews" "
Rating 8 - Good. 70 out of 324 reviews" "
Rating 6 - Okay. 23 out of 324 reviews" "
Rating 4 - Poor. 14 out of 324 reviews" "
Rating 2 - Terrible. 5 out of 324 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy. Comfortable. Great gym. Good for kids.
Stayed 1 night in Mar 2024

8/10 Good

Katherine

Pool was nice, wish there was a hot tub.
Stayed 1 night in Mar 2024

10/10 Excellent

Lourie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Valentina

Liked: Staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Trip
Comfortable, clean, and quiet! Great spot close to many amenities. Great girls night trip, will definitely consider coming back!
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Loriann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Theodore, Chicopee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Some Tweaking
The room was fairly spacious, had a 'fridge but lacked a microwave. The walk in shower, with no door to close it off, left the bathmat soaking wet (immediately), and left the occupant cold. And, unless that occupant is more than 6 feet tall, there is no way to adjust the flow or direction of the shower head.
Stayed 1 night in Feb 2024