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Quality Inn West Springfield

2.5 star property

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Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking
Asian cuisine
Reviews
7.2

Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E3 min drive
  • Popular LocationMassMutual Center6 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)27 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.3/10 Very good
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6/10 Excellent
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Comfort Inn & Suites
Pool
Hot tub
Parking included
Free WiFi
3.8 out of 5, Good, (694)
The price is CA $165
per night
CA $185 total
includes taxes & fees
18 Jun - 19 Jun
Comfort Inn & Suites

About the area

West Springfield

City center stay.At this West Springfield hotel, you'll be within half a mile (1 km) of Olympia Ice Center and 3 miles (5 km) of Holyoke Mall. Also, Big E is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant

Things to do

  • 18 holes of golf
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The outdoor pool opens for the season in June.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 301 out of 1013 reviews" "
Rating 8 - Good. 299 out of 1013 reviews" "
Rating 6 - Okay. 194 out of 1013 reviews" "
Rating 4 - Poor. 116 out of 1013 reviews" "
Rating 2 - Terrible. 103 out of 1013 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Shenyi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, old facility
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a good price. Desk and lighting were a wee bit shabby, dropped ceilings aren’t my fave, but the beds were comfortable, nice bedding, good pillows, shower head high enough for a tall person to stand under it. Clean room and bathroom. Would definitely go back.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
My room had trash on the floor and on the balcony was old food there is no toilet paper in my room I had to request some my phone in the room didn't work and when I requested housekeeping to come and change the sheets they never came I usually stay at quality inn whenever I go into town and this time this day was absolutely horrible
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 9 nights in Feb 2024

2/10 Terrible

Dmitriy, New Hartford

Business traveller
Disliked: Cleanliness, amenities
Internet service horrible! TV did not work! Noisy! Crack smoking allowed… terrible smell no one cares! I need my money back!
Stayed 2 nights in Mar 2024

8/10 Good

A-Yemisi

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and needs to be updated. Otherwise, my stay was all right.
Stayed 1 night in Mar 2024

6/10 Okay

Ivan

Travelled with partner
Not the best
Stayed 1 night in Nov 2023

4/10 Poor

Kingsley

Disliked: Property conditions & facilities
No body came to clean the room or even change the towels. Fresh towels weren’t provided.
Stayed 2 nights in Feb 2024

4/10 Poor

sharath

Travelled with family
Disliked: Cleanliness, property conditions & facilities
2 rooms are separated by a door and the other room was playing loud music which we could hear in the night and was annoying. Front desk did intervene but the music volume was reduced but could be heard. Not an ideal experience in terms of stay
Stayed 1 night in Feb 2024