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Best Western Plus The Charles Hotel

3.0 star property
Hotel near Ameristar Casino St. Charles in St. Charles

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Best Western Plus The Charles Hotel

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Property amenity
Exterior
Coffee service
Lobby

Overview of Best Western Plus The Charles Hotel

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Popular LocationAmeristar Casino St. Charles10 min walk
  • Popular LocationSt Charles Convention Center14 min walk
  • Popular LocationLindenwood University3 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn St. Charles St. Peters
Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1004)
The price is CA $197
per night
CA $227 total
includes taxes & fees
16 May - 17 May
Hampton Inn St. Charles St. Peters

About the area

St. Charles

Close to airport.Within a 15-minute walk of the hotel, you'll find Ameristar Casino St. Charles and Historic Main Street. Lewis & Clark Boathouse and Nature Center and St Charles Convention Center are also within 2 miles (3 km).

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Historic Main Street - 11 min walk
  • St Charles Convention Center - 14 min walk
  • Lindenwood University - 3 min drive
  • Hollywood Casino Amphitheatre - 4 min drive

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • Texas Roadhouse - 5 min walk
  • McDonald's - 4 min walk
  • Starbucks - 5 min walk
  • Cracker Barrel - 15 min walk
  • Amerisports Bar & Grill - 12 min walk

About this property

Best Western Plus The Charles Hotel

Hotel near Ameristar Casino St. Charles in St. Charles
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Best Western Plus The Charles Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 284 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 73 out of 1002 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Stayed 1 night in Apr 2024

8/10 Good

Brian

Liked: Staff & service
Pretty decent stay
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Travelled with family and small children, Travelled with group
Everything was great: we were only staying one night and had no issues. Overall could probably use some updates but it wasn’t anything that truly bugged us or caused an issue!
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
My first impression was not good, but at checkout the staff turned that around. She listened to my problems and fixed what she could and ensured what she couldnt right then would be looked into. The guy at check in was def not friendly as check out. He failed to infform us of ANY extra info like wifi, breakfast, that the pool was freezing cold, but at least they had someone there to check us in I guess.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Property conditions & facilities
I have had better
Beds were comfortable, but somenof rhe furniture needs updated. A full breakfast throughout breakfast would be nice. We were told 45 minites brfore breakfast was scheduled to be finished that there was no more waffles. Just seems lazy to me.
Stayed 2 nights in Jan 2024

4/10 Poor

Toni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heated indoor pool
If you’re wanting to stay here for the indoor pool, just be warned that the pool is freezing and not headed during the winter months. The ceiling in our room looked like there was water damage and the water pressure in the shower was weak.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the agent at counter was friendly and funny. Everyone has been nice and helpful except for 1 agent in the morning working the front desk. But outside of. that I have enjoyed my stay here and felt it was a good value. The hot breakfast was also good too.
Stayed 2 nights in Jan 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024