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Candlewood Suites St Louis St Charles, an IHG Hotel

2.5 star property
Hotel near Ameristar Casino St. Charles in St. Charles

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Suite, 2 Bedrooms
Property amenity
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Kitchen
    KitchenKitchen
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • Popular LocationLindenwood University3 min drive
  • Popular LocationSt Charles Convention Center4 min drive
  • Popular LocationAmeristar Casino St. Charles6 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)14 min drive

Room options

Suite, 2 Bedrooms

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

St. Charles

In St. Charles .You'll find Lindenwood University and St Charles Convention Center within 3 miles (5 km) of this hotel. Jaycee Park and Kokomo Joe's Family Fun Center are also within 3 miles (5 km).

What's nearby

  • Lindenwood University - 3 min drive
  • St Charles Convention Center - 4 min drive
  • Historic Main Street - 6 min drive
  • Ameristar Casino St. Charles - 6 min drive
  • Hollywood Casino Amphitheatre - 8 min drive

Getting around

  • Kirkwood Station - 26 min drive
  • St. Louis Lambert Intl. Airport (STL) - 14 min drive

Restaurants

  • ‪Gingham's Homestyle Restaurant - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Black Bear Diner - ‬14 min walk
  • ‪McAlister's Deli - ‬3 min drive

About this property

Candlewood Suites St Louis St Charles, an IHG Hotel

Hotel near Ameristar Casino St. Charles in St. Charles
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Candlewood Suites St Louis St Charles, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 94 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Candlewood Suites St Louis St Charles, an IHG Hotel offers 94 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles, an IHG Hotel Hotel
Candlewood Suites St Louis St Charles, an IHG Hotel St. Charles

Candlewood Suites St Louis St Charles, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 221 out of 649 reviews" "
Rating 8 - Good. 205 out of 649 reviews" "
Rating 6 - Okay. 89 out of 649 reviews" "
Rating 4 - Poor. 73 out of 649 reviews" "
Rating 2 - Terrible. 61 out of 649 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nicr
This was the best place my wife has ever stayed in. Super comfy beds and pillows. I wish there was a secure WiFi and a channel guide in the room, but the kitchen area was nice, good water pressure in the shower, and good customer service
Stayed 1 night in Mar 2024

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Wendi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff a 10, Room a 2.
The front office staff was GREAT! Unfortunately our room was disappointing. Cabinets were taped shut, only one plate, one towel, no bedding for the pullout and dirty! Trash on the fooor, crumbs found in various spots, etc. wish the room was a nice as the staff.
Stayed 1 night in Mar 2024

2/10 Terrible

JD

I called this hotel and spoke with a lady who I informed I wouldn’t be staying at there hotel, due to work related schedule conflicts. The hotel still charged my card, even though did not stay one night. A courtesy call would of been excellent. Hotel’s cannot be that tight on cash, that they they have to obtain revenue by such means. I work for Spectrum, and I book rooms for 10-15 employees. I guess Drury Hotels will take it’s place.
Stayed 14 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needs new housekeeping
Dish washer was full of dirty dishes. Long pink hair in bathroom sink. Overall the place is really nice but they need better housekeepers.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diane at the front desk was excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Bradley

Stayed 2 nights in Feb 2024

10/10 Excellent

Jailyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location around plenty of stores and food locations. Clean & staff was helpful. Quick last minute get away was pleasant.
Stayed 1 night in Feb 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We will not be back
We were attacked by two dogs in a neighboring room as we tried to enter ours. Every time we exited our room we were overwhelmed by the smell of marijuana in the hallways. The bathroom door is falling apart. The ceiling light in the entrance of the room was burnt out.
Stayed 4 nights in Feb 2024

8/10 Good

CHRIS E, NEWBURGH

Liked: Cleanliness, staff & service, property conditions & facilities
bottles of toiletries in shower were in poor condition:one with broken off pump top and rack holding them about to fall.
Stayed 1 night in Feb 2024