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Mercer Hotel Downtown, BW Premier Collection

3.5 star property
3.5-star hotel near Festival Theatre

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Mercer Hotel Downtown, BW Premier Collection

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)
Exterior
Designer toiletries, hair dryer, towels, toilet paper
Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Overview of Mercer Hotel Downtown, BW Premier Collection

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Popular LocationAvon Theatre4 min walk
  • Popular LocationAvon River6 min walk
  • Popular LocationFestival Theatre16 min walk
  • AirportLondon, ON (YXU-London Intl.)48 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

  • Sleeps 4
  • 2 Queen Beds

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The price is CA $211
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CA $248 total
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About the area

Stratford

Heart of Stratford.You'll be steps from Stratford City Hall and a 5-minute walk from Avon Theatre. Studio Theatre and Avon Theater Theatre Albert are also within half a mile (1 km).

What's nearby

  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk
  • Tom Patterson Theatre - 6 min walk
  • Avon River - 6 min walk
  • Festival Theatre - 16 min walk

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • KFC - 4 min walk
  • Bentley's - 1 min walk
  • Boar's Head Pub - 2 min walk
  • Balzac's Coffee Roastery - 1 min walk
  • Pazzo Taverna & Pizzeria - 1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

3.5-star hotel near Festival Theatre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercer Hotel Downtown, BW Premier Collection also features tour/ticket assistance and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Stratford hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15.00 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends: CAD 9-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from March 23 2024 to April 22 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 49.99 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9–15 per person
  • Uncovered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 590 reviews" "
Rating 8 - Good. 227 out of 590 reviews" "
Rating 6 - Okay. 42 out of 590 reviews" "
Rating 4 - Poor. 13 out of 590 reviews" "
Rating 2 - Terrible. 4 out of 590 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Brooke took care of us and made sure we had everything we needed. Great dining options and Mercer Hall restaurant was fabulous! We’ll be back soon!
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Greatl hotel and restaurant staff were absolutely amazingb
Stayed 1 night in Jan 2024

10/10 Excellent

Gilberta, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotels often have some logistical issues for parking and movement! Hotel and restaurant were great
Stayed 1 night in Jan 2024

10/10 Excellent

Renee

Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved the style and decor of the room. Filled with nice touches. Josh at reception went above and beyond helping us when checking in. Can’t wait to go back!
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here regularly. Mercer Hall is perfectly located, with cool rooms and lots of dining options. The breakfast on site is excellent. The staff is incredibly friendly and helpful. Highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

8/10 Good

Janae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very accommodating to ensure we were able to check in on Christmas Day. However, since there was no one physically there we were charged for parking although it wasn’t used. Check out times are very strict, someone knocked on our door right at the door 11 AM. Great location and extremely convenient.
Stayed 1 night in Dec 2023

8/10 Good

Kate

Stayed 1 night in Dec 2023