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HOTEL PUERTA CHICHEN

3.0 star property
3-star spa hotel near Pyramid of Kukulkan

Choose dates to view prices

Photo gallery for HOTEL PUERTA CHICHEN

Exterior
Ecotours
Standard Room, Garden View
Restaurant
Standard Room, Garden View | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • BarBarBar
  • PoolPoolPool
  • SpaSpaSpa
  • HousekeepingHousekeepingHousekeeping
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan, 97757
  • Popular LocationPre-Hispanic City of Chichen-Itza17 min walk
  • Popular LocationCenote Sagrado4 min drive
  • Popular LocationPyramid of Kukulkan4 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)98 min drive

Room options

View all photos for Standard Room, City View

Standard Room, City View

Standard Room, City View

10/10 Exceptional
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool
Hotel Chichen Itza
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (676)
The price is CA $117
per night
CA $141 total
includes taxes & fees
15 Jun - 16 Jun
Hotel Chichen Itza

About the area

Pisté

In Pisté .You'll be within half a mile (1 km) of Ball Courts and 2 miles (3 km) of Pre-Hispanic City of Chichen-Itza with a stay here. Pyramid of Kukulkan and Court of the Thousand Columns are also within 2 miles (3 km).

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 17 min walk
  • Court of the Thousand Columns - 2 min drive
  • Cenote Sagrado - 4 min drive
  • Pyramid of Kukulkan - 4 min drive
  • Cenote Ik kil - 6 min drive

Getting around

  • Mérida International Airport (MID) - 99 min drive

Restaurants

  • Pueblo Maya - 1 min walk
  • Starbucks - 2 min drive
  • La Palapa - 11 min walk
  • Oxtun - 2 min drive
  • Restaurant Sac-Beh - 20 min walk

About this property

HOTEL PUERTA CHICHEN

3-star spa hotel near Pyramid of Kukulkan
HOTEL PUERTA CHICHEN offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and a garden are also featured at HOTEL PUERTA CHICHEN.

This 3-star Pisté hotel is smoke free.

  • 48 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include massages.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 10 ft

Food and drink

  • Full breakfast available for a fee daily: MXN 10 for adults and MXN 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

Room amenities

Entertainment

  • 39-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL PUERTA CHICHEN

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 10 for adults and MXN 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL PUERTA CHICHEN Hotel
HOTEL PUERTA CHICHEN Tinum
HOTEL PUERTA CHICHEN Hotel Tinum

HOTEL PUERTA CHICHEN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful huge pool in a beautiful huge garden. 20 minutes walk to Chichen Itza. Staff were great, room spacious and comfortable. WiFi only in lobby and restaurant, restaurant was buffet only but very good.
Stayed 2 nights in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay within walking distance to Chichen Itza ruins. Decent restaurant. Clean pool. Quiet.
Stayed 3 nights in Feb 2024

10/10 Excellent

John p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here.
Perfect place. Good advise on going to Chichen itzá. Nice all around. Good food.
Stayed 1 night in Feb 2024

4/10 Poor

Wojciech

Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location for one night to visit chichen itza
The hotel is like an American motel it's long and skinny and along side the main road. So any Room with a "city" view has a view of the highway the noise and only curtains. So you can't get any privicy without the curtains closed. Staff spoke little English. We were told buses run ever hour from 7:30 but no bus turned up at 7:30 so we waited till 8am and got a taxi. Taxis easy to get the reception will call for one for you. Rooms had good shower and water pressure. Beds were too soft for me so with the noise of the road little sleep was got. Pool was good and reasonable temperature. We ate at local places a few mins walk and the food was amazing. That said hotel food we saw looked nice. For one night it was okay
Stayed 1 night in Feb 2024

8/10 Good

Tristan

Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.
Stayed 1 night in Jan 2024

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2023