City center stay.Within 2 miles (3 km) of this Pisté hotel, you'll find Pyramid of Kukulkan and Court of the Thousand Columns. Cenote Sagrado and Grutas de Balankanché are also within 2 miles (3 km).
What's nearby
Pre-Hispanic City of Chichen-Itza - 2 min drive
Court of the Thousand Columns - 3 min drive
Cenote Sagrado - 4 min drive
Pyramid of Kukulkan - 5 min drive
Cenote Ik kil - 6 min drive
Getting around
Mérida International Airport (MID) - 108 min drive
Restaurants
Pueblo Maya - 4 min walk
Starbucks - 2 min drive
La Palapa - 17 min walk
Oxtun - 2 min drive
Restaurant Sac-Beh - 15 min walk
About this property
Hotel Chichen Itza
Family-friendly 3.5-star hotel near Pyramid of Kukulkan
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Chichen Itza. Free self parking is available.
This 3.5-star Pisté hotel is smoke free.
1 building
40 guestrooms or units
2 levels
Full breakfast (free)
Poolside lounge chairs
Umbrellas for the pool
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Outdoor picnic space
Bellhop
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Languages
English, Italian, Spanish
Property amenities
Family friendly
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free full breakfast available daily 7:00 AM–10:00 AM
1 restaurant
1 poolside bar and 1 bar
Room service available
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible path of travel
Room amenities
Entertainment
29-inch LED TV
Cable channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Shampoo
Towels
Outdoor space
Balcony
Food and drink
Coffee/tea maker
More
Desk
Individually furnished
Iron/ironing board (on request)
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: MXN 450 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in is available.
We should mention
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum
Hotel Chichen Itza Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Très bel endroit offrant des chambres très propres et très confortables. Le personnel de la réception (Emilio) et au restaurant (Ray) est dévoué et très attentionné. Le cadre est magnifique et la piscine superbe. Nous avons diné au restaurant et avons apprécié autant la cuisine que le service attentionné et professionnel. Endroit à recommander à quelques minutes du site de Chichen Itza.
Jean Pierre
Stayed 1 night in Mar 2024
4/10 Poor
Donna
10 Feb 2024
Disliked: Staff & service
Disappointed with the Chichen Itza Stay
this is a high volume hotel that provides service to a large number of tourists, and as a result we felt the employees to be impersonal and too fast paced to provide good customer service. Maybe it was under staffed on the day we were there, if so not the employees fault, but managements, or maybe a lot of people had to call in sick that day.
The reason we stayed at the hotel was so we could arrive at Chichen Itza at opening. We arrived at breakfast at 7 but they would not seat us till 7:15, delayed our arrival at Chichen…and waitress could manage a smile or offer a “sorry for opening late”..
Pizza dinner was not throughly baked and not what we ordered, ate it anyway.
I usually don’t point out little gripes in reviews because no place is perfect but feel this hotel deserves a bad review.
You can listen to the sound of the forest while seating in a rocking chair in a long and beautiful corridor facing a magnificent pool.
You going to love the sound of many birds and admired the many green trees around the property.
The location of the hotel is ideal to visit Chichen Itzá. However, no WiFi in the room, just in the lobby near the bar. The lighting in the room is poor.