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Skotel Alpine Resort

3.5 star property
3.5-star ski hotel near Whakapapa Ski Area

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Photo gallery for Skotel Alpine Resort

Indoor spa tub
Ngauruhoe Room | Balcony view
Exterior
Individually decorated, individually furnished, free WiFi, bed sheets
Family Room | Shared kitchen facilities
Reviews
8.4

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Popular LocationTongariro National Park Whakapapa Visitor Centre4 min walk
  • Popular LocationTongariro National Park5 min drive
  • Popular LocationWhakapapa Ski Area9 min drive
  • AirportTaupo (TUO)75 min drive

Room options

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Ngauruhoe Room

10/10 Exceptional
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

9.4/10 Exceptional
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Backpacker Queen En-suite

8.6/10 Very good
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Backpacker Bunk - Shared Bathroom

7.5/10 Good
  • 7.5 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

Cabin

9.3/10 Wonderful
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

Queen Room

9.4/10 Wonderful
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Ruapehu Room

8.3/10 Very good
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Backpacker Double, Shared Bathroom

8/10 Very good
  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

8.6/10 Very good
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Tongariro Room

8.3/10 Very good
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Backpacker, Shared bathroom

  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

Similar properties

About the area

Whakapapa

Near the slopes.You'll be within half a mile (1 km) of Tongariro National Park Whakapapa Visitor Centre and 2 miles (3 km) of Lower Tama Lake with a stay here. Mt Ngauruhoe and Opotaka Historic Place are also within 2 miles (3 km).

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 4 min walk
  • Taranaki Falls - 1 min drive
  • Mt Ngauruhoe - 4 min drive
  • Tongariro National Park - 5 min drive
  • Whakapapa Ski Area - 9 min drive

Getting around

  • Taupo (TUO) - 76 min drive

Restaurants

  • ‪Tussock Bar and Restaurant - ‬4 min walk
  • ‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive

About this property

Skotel Alpine Resort

3.5-star ski hotel near Whakapapa Ski Area
After a day on the slopes, relax in the spa tub or enjoy the use of other facilities, including a fitness center and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

  • 48 guestrooms or units
  • 2 levels
  • 6 buildings
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1986
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Dining venue
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's toys
  • Highchair
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge) up to 90 kilometers
  • Roundtrip train station shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: NZD 25-30 for adults and NZD 12-15 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Fitness center
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 25 to 30 for adults, and NZD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 244 out of 639 reviews" "
Rating 8 - Good. 268 out of 639 reviews" "
Rating 6 - Okay. 90 out of 639 reviews" "
Rating 4 - Poor. 29 out of 639 reviews" "
Rating 2 - Terrible. 8 out of 639 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carie

Stayed 2 nights in Feb 2024

8/10 Good

Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but comfortable place to stay
Simple but comfortable place to stay one night. Good value for money.
Stayed 1 night in Feb 2024

6/10 Okay

Ronald, Dana Point

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is conveniently located to the national park especially for those hiking the Tangariro Alpine Pass. However the hotel itself is pretty rundown and badly in need of repairs. Paint was peeling everywhere and the shower valve was broken which almost caused me to scald myself. The staff is very friendly and helpful though.
Stayed 1 night in Feb 2024

4/10 Poor

Steph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like urine. The window hinges were broken so we couldn’t get any air unless we opened the door but then bugs would fly in.
Stayed 2 nights in Feb 2024

4/10 Poor

Pixie

Travelled with partner
Disliked: Amenities, property conditions & facilities
The soaps and shampoo provided were very small. Tha bathtub was extremely slippery. The bed had an indent on one side. Room was musty and eventhough there is no ac in the rooms, they should at least offer some portable fans. We opened the sliding door but there was no screen to stop the bugs from entering.
Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to National park. Very convenient
Stayed 2 nights in Jan 2024

10/10 Excellent

Migdaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, in a beautiful environment. Everything very clean and relax. We enjoyed very much the area around the fire place. The food was excellent. Overall a nice atmosphere. Reasonable prices. Highly recommend it.
Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in the park. We booked a low end room. Would definitely stay there again
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Yongsun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024