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Sonder The Slate

3.5 star property
3.5-star aparthotel near Rogers Centre

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Sonder The Slate

Photo gallery for Sonder The Slate

Premier Suite, 1 King Bed, Balcony
City Suite, 1 King Bed, Balcony | Terrace/patio
Exterior
Signature Suite, 1 Queen Bed | Living area
Superior Suite, 1 King Bed, Balcony | Private kitchen

Overview of Sonder The Slate

Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
348 Adelaide Street West, Toronto, ON, M5V1R7
  • Popular LocationRogers Centre8 min walk
  • Popular LocationMetro Toronto Convention Centre9 min walk
  • Popular LocationCN Tower11 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)27 min drive

Room options

View all photos for Premier Suite, 1 King Bed, Balcony

Premier Suite, 1 King Bed, Balcony | Living area

Premier Suite, 1 King Bed, Balcony

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Queen Bed

Signature Suite, 1 Queen Bed | Living area

Signature Suite, 1 Queen Bed

  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Suite, 1 King Bed, Balcony

City Suite, 1 King Bed, Balcony

City Suite, 1 King Bed, Balcony

  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | Living area

Superior Suite, 1 King Bed, Balcony

  • 70 sq m
  • 1 bedroom
  • 1.5 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

Downtown Toronto stay.Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find Queen Street West and Rogers Centre. Also, CN Tower is within half a mile (1 km) and Ripley's Aquarium of Canada is within 2 miles (3 km).
View more Aparthotels in TorontoOpens in a new window

What's nearby

  • Rogers Centre - 8 min walk
  • Metro Toronto Convention Centre - 9 min walk
  • CN Tower - 11 min walk
  • Ripley's Aquarium of Canada - 12 min walk
  • Scotiabank Arena - 18 min walk

Getting around

  • King St West at Blue Jays Way East Side Stop - 3 min walk
  • Union Station - 16 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive

Restaurants

  • King Street Social Kitchen & Bar - Hyatt Regency Toronto - 3 min walk
  • Tim Hortons - 2 min walk
  • Starbucks - 1 min walk
  • Khao San Road - 2 min walk
  • Ricarda's Restaurant - 2 min walk

About this property

Entire place

Sonder The Slate

3.5-star aparthotel near Rogers Centre
As a guest of Sonder The Slate, you'll find concierge services and an elevator. WiFi is free in public spaces.

This 3.5-star Toronto aparthotel is smoke free.

  • 27 guestrooms or units
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
Sonder The Slate offers 27 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 42-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Free WiFi

Family friendly

  • Free crib/infant bed

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Soap
  • Shampoo
  • Designer toiletries
  • Hair dryer
  • Towels provided
  • Toilet paper

Entertainment

  • 42-inch flat-screen TV with digital service
  • Streaming services

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 27 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned. Contactless check-in is available.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | The Slate
Sonder The Slate Toronto
Sonder The Slate Aparthotel
Sonder The Slate Aparthotel Toronto

Sonder The Slate Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 175 reviews" "
Rating 8 - Good. 43 out of 175 reviews" "
Rating 6 - Okay. 21 out of 175 reviews" "
Rating 4 - Poor. 12 out of 175 reviews" "
Rating 2 - Terrible. 19 out of 175 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disappointing Customer Service at Sonder
I recently stayed at Sonder The Slate and can only give it a 1-star review. The overall stay was just okay and definitely not worth the price due to their abhorrent customer service. Upon arrival, my booked loft room wasn't available, and they moved me to a basic room. I contacted support through the chat function on their app. When I explained, this was not the room that I booked and would like to be put in the room I booked, she stated she wasn't able to do that. When I then asked to be compensated for the price difference, the agent insisted that they were the same price, so they wouldn't have provide me with any refund. I had to prove otherwise with receipts, as I had booked a coworker into one of their regular room for the same days. Only then did she change her tune and admit their was a price difference but refused to reimburse me because she said, and I quote "it wasn’t that much of a difference." Frustrated, I requested to cancel and get a refund to find another place to stay, to which she said no, I had to stay in that room. Eventually, I called customer service and spoke to a nice gentleman on the phone, and thankfully, the new agent immediately apologized and agreed to fully reimburse me due to their error and the unavailability of the loft room I originally booked. While the stay was manageable, the initial customer service experience left a horrible taste. I won't be returning, nor will I book my colleagues or recommend this place to anyone in the future
Stayed 2 nights in Jan 2024

10/10 Excellent

Monisha

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abdulsemiu

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay here and would definitely be back.

8/10 Good

Charity

Liked: Room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Kurtis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area was great with an AWESOME pizza place just across the road and a quaint little bar right beside the front entrance. It was within walking distance of the Art Gallery, Scotiabank Theater and Union Station which was pivotal to our trip. Checking in was a little more complicated than I would have liked but after we were able to get in everything was smooth from there.

8/10 Good

Kohshi

Liked: Cleanliness, amenities
Need more power outlet.
Stayed 4 nights in Oct 2023

4/10 Poor

Robert

Stayed 2 nights in Sep 2023

6/10 Okay

maurizio

Stayed 4 nights in Aug 2023

8/10 Good

Lawrence & Stacey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Once you’re in it’s beautiful. Getting there was a nightmare driving. Best to take transit and don’t worry about a vehicle.
Stayed 2 nights in Aug 2023

6/10 Okay

Kate

Liked: Cleanliness
Disliked: Property conditions & facilities
We enjoyed the walk-able location to our venues for the weekend. The property itself left something to be desired. We could hear our neighbours through the walls. There were no extra linens and when we asked the cleaning lady we were told no. The room has drywall cracking, ceiling tiles falling down and lightbulbs that need replacing in very dark areas of the room. Bathroom doors were almost too heavy to open. Floors and carpets needed a good cleaning, our socks were filthy after 1 night of walking around. There were no extra bed linens for the pull out couch. Full size Kitchen was spacious and well stocked with plates, cups, kettle, etc. which allowed us to bring some of our food to save on costs.
Stayed 2 nights in Aug 2023