2/10 Terrible
Jillian
16 May 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
You couldn’t pay me to stay here again! The hotel is beautiful from the outside but it was the worst hotel stay I’ve ever had. The room was definitely spacious but you can’t change the temperature in the room this time of year! At my breaking point the room was 80 degrees! I asked the front desk staff if the air conditioner was broken in the room only to be told it’s on winter mode and it won’t allow you to set the thermostat on cool….. it was muggy and 70 out so the second floor room was steamy. I opened the windows to realize there are no screens on the windows so there were bugs coming in! The wood floors in the room were very dirty wouldn’t recommend walking around in socks or barefoot! The tv has lots of apps on it but no universal hotel log in so you had to log into any app you wanted to use. I booked through Travelocity because it was the best price at $208 a night well the hotel charged me $400 at check in only to be told when you book online the fees are higher. I’ve not had that happen before they couldn’t even tell me what the price break down was. Would highly recommend going elsewhere before booking a stay here
Jillian
Stayed 1 night in May 2024