Burrstone Inn, Ascend Hotel Collection

3.0 star property
Enjoy free weekday breakfast at this New Hartford hotel

Choose dates to view prices

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Room, 1 King Bed, Accessible, Non Smoking
Free daily buffet breakfast
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • BarBarBar
  • Breakfast included
  • Gym
  • Room serviceRoom serviceRoom service

Explore the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413
  • Popular LocationUtica College8 min walk
  • Popular LocationSaranac Brewery5 min drive
  • Popular LocationStanley Theater5 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)57 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.7/10 Exceptional
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.1/10 Very good
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

9.2/10 Wonderful
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

New Hartford

In New Hartford .You'll be within half a mile (1 km) of Utica College and 2 miles (3 km) of Charles A Gaetano Stadium with a stay here. New Hartford Recreation Center and Mohawk Valley Health System - Marketing & Communications are also within 2 miles (3 km).

What's nearby

  • Utica College - 8 min walk
  • Saranac Brewery - 5 min drive
  • Stanley Theater - 5 min drive
  • Utica Zoo - 6 min drive
  • Mohawk Valley Community College - 8 min drive

Getting around

  • Utica Station - 6 min drive
  • Hancock Intl. Airport (SYR) - 57 min drive

Restaurants

  • Panera Bread - 3 min drive
  • Pizza Boys - 14 min walk
  • Dunkin' - 2 min drive
  • Jersey Mike's - 3 min drive
  • The Green Onion Pub - 4 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Enjoy free weekday breakfast at this New Hartford hotel
Burrstone Inn, Ascend Hotel Collection offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3792 square feet (341 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Burrstone Inn, Ascend Hotel Collection. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This New Hartford hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3792 sq ft of conference space
  • 341 sq m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Pool toys
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The outdoor pool closes for the season in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 963 reviews" "
Rating 8 - Good. 312 out of 963 reviews" "
Rating 6 - Okay. 122 out of 963 reviews" "
Rating 4 - Poor. 54 out of 963 reviews" "
Rating 2 - Terrible. 37 out of 963 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Always great
Stayed 1 night in May 2024

8/10 Good

sharon

Stayed 1 night in Mar 2024

10/10 Excellent

Alexis, Syracuse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night due to the hotel being close to my testing area and it was clean, quiet, and convenient! I would Highly recommend
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Stayed 1 night in Feb 2024

8/10 Good

denise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Inn was very clean, particular notice of snap off shower curtain for cleaning, grab bars, soaps etc and trash liners appreciated. The only negative was extraordinary heat coming
Stayed 1 night in Feb 2024

6/10 Okay

Sherri

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Good hotel not as great as first times we stood.
We stay here often but will start looking for different hotel when we visit our daughter in college. The parking lot wasn’t cleared so one could park. And no welcome at all when we entered usually we atleast get a hello. Doors to room still have to make sure we pull shut. And this is a different room then usual so not sure why every room door has trouble. The bathrooms are good upto date with going green I guess you would say which is nice to see. And clean which is always great.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Easy check in and check out. The room was very clean. Having a separate bar area was very nice as well. Would definitely stay again.
Stayed 1 night in Feb 2024