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Novotel Venezia Mestre Castellana

4.0 star property
Family-friendly 4-star hotel near Porto Marghera

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Photo gallery for Novotel Venezia Mestre Castellana

Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Executive Room, 1 King Bed with Sofa bed
Lobby sitting area
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Via Alfredo Ceccherini 21, Mestre, VE, 30174
  • Popular LocationFerretto Square18 min walk
  • Popular LocationVilla Salus Hospital19 min walk
  • Popular LocationPorto Marghera6 min drive
  • AirportVenice (VCE-Marco Polo)11 min drive

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Mestre

In Mestre .You'll find Porte di Mestre Shopping Center and Ferretto Square within 2 miles (3 km) of this hotel. Villa Salus Hospital and Ospedale dell'Angelo are also within 2 miles (3 km).

What's nearby

  • Ferretto Square - 18 min walk
  • Villa Salus Hospital - 19 min walk
  • Ospedale dell'Angelo - 4 min drive
  • Porto Marghera - 6 min drive
  • Piazzale Roma - 11 min drive

Getting around

  • Mestre Centro B1 - 3 min drive
  • Venice Carpenedo Station - 18 min walk
  • Marco Polo Airport (VCE) - 11 min drive

Restaurants

  • Pizzeria da Luca - 19 min walk
  • Galloway Mestre SRL - 17 min walk
  • Pizzería Ristorante Ae Oche 4 Cantoni - 11 min walk
  • McDonald's - 4 min drive
  • Vineria Cichetteria da Fulvio - 12 min walk

About this property

Novotel Venezia Mestre Castellana

Family-friendly 4-star hotel near Porto Marghera
Novotel Venezia Mestre Castellana offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Novotel Venezia Mestre Castellana. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mestre hotel.

  • 1 building
  • 215 guestrooms or units
  • 8 levels
  • 3714 sq ft of conference space
  • 345 sq m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Venezia Mestre Castellana offers 215 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Art supplies
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (EUR 8 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 164 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bike parking
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 19 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 0.00 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Uncovered self parking fee: EUR 8 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 27 and close September 17.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Mestre
Novotel Venezia
Novotel Venezia Castellana
Novotel Venezia Castellana Hotel
Novotel Venezia Castellana Hotel Mestre
Novotel Venezia Mestre
Novotel Venezia Mestre Castellana
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Mestre
Novotel Venezia Mestre Castellana Hotel Mestre

Novotel Venezia Mestre Castellana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 1001 reviews" "
Rating 8 - Good. 435 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Davis

Liked: Staff & service
Our stay here was not possible due to a strike of personnel doing cleaning and maintenance but they rebooked us in a hotel of similar quality and provided a taxi to the new location and paid for it
Stayed 2 nights in Oct 2023

8/10 Good

JING

Stayed 2 nights in Oct 2023

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Venice but surrounding area was not appealing.
Stayed 2 nights in Sep 2023

2/10 Terrible

joanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up with bite marks all over my legs. I’m freaking out that they may have bed bugs in their room. I attempted to call to speak to the manager regarding this, and was told that they weren’t in, that they were in a meeting etc. I told the front desk person what the problem was and they told me to call back, and then to send an email with my concern. I told them bed bugs are a SERIOUS issue that they need to check and address right away. They told me to write an email. I got a hold of the Expedia rep and they said they would advocate for me and that someone would follow up with them. It’s been 2 days and I have heard nothing. I will be disposing if my items upon returning home and hope to god no one else picks them up upon their travels. No feedback from hotel, no one reached out, no help whatsoever. Just stress for the whole family.
Stayed 1 night in Oct 2023

8/10 Good

Jorge Bello

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, good rate with breakfast included, rooms do need to be renovated
Stayed 2 nights in Sep 2023

8/10 Good

Lourdes

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Primera vez que me sucede que a pesar que las habitaciones estaban disponibles, no nos entregaron las llaves porque el hotel cobraba 40 euros por early check in, nosotros llegamos a la 1pm y el check in era a las 2pm, sólo faltaba 1 hora. Éramos 4 parejas, y cada pareja su habitación, tuvimos que registrarnos y dejar las maletas, para no perder tiempo porque era nuestro último día y queríamos visitar Murano y Burano. Al momento de registrarnos nos dieron el número de habitación pero no las llaves, y la muchacha que nos registró me dijo, tu eres la ganadora, ganaste la suite, y todos lo celebramos y le dije regreso a mi suite cuando terminemos el paseo. Regresamos todos y a mis amigos les dieron las llaves de los cuartos que le habían asignado temprano, y a mi esposo y a mi nos cambiaron el cuarto, le pregunté al staff Lorenzo por la suite que me habían asignado temprano y me dijo que había sido un error, le enseñe el recibo con el número de la habitación que me habían dado y le comenté lo que la muchacha me había dicho temprano y no le daba la gana de darme la misma habitación, hasta que sus compañeros le dijeron que me la de, y yo le dije que era un maltrato y pésimo costumer service, yo no había pedido esa habitación, la recepcionista temprano me dijo que me la gané y mi error fue no preguntar porqué. Pero después de eso me dieron la habitación y todo muy limpio y muy cómodo.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was as if the room hadn’t been cleaned when we got there and they just made the bed.
Stayed 1 night in Sep 2023

6/10 Okay

Lukman

Travelled with family
Liked: Staff & service
A bit dated, carpets etc are stained, doesn't look pleasing, location wise not that great, about 6 mins walk to public transport but there's no pavement for a few hundred yards to walk on. However, hotel receptionists were great.
Stayed 4 nights in Aug 2023

6/10 Okay

irfan

Travelled with family and small children
Liked: Staff & service
It is a lot to describe, simply not easy for families who are travelling by public transport. And when you booked that time the local charge was not described. It's very expensive when you travel by taxi to the hotel or travel towards the airport or anywhere else. It's hard for people who speak the English language to understand the signs and notices. Too much time is wasted discovering every thing.
Stayed 2 nights in Sep 2023