Anantara Palais Hansen Vienna Hotel

5.0 star property
5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station

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Photo gallery for Anantara Palais Hansen Vienna Hotel

Front of property
Junior Suite | View from room
Lobby
Lobby
Presidential Suite | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Schottenring 24, Vienna, Vienna, 1010
  • Popular LocationSt. Stephen's Cathedral14 min walk
  • Popular LocationHofburg Imperial Palace15 min walk
  • Popular LocationVienna State Opera5 min drive
  • AirportVienna (VIE-Vienna Intl.)22 min drive

Room options

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 281 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Anantara Suites

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite, Balcony (Junior Balcony Suite)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Balcony (Premium Balcony Room)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (Grand Premium Room)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (Extra Bed 3 Adults)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Terrace (One Bedroom Suite 3 Adults)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Terrace (One Bedroom Suite 2 Adults + 1 Child)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Extra Bed 2 Adults + 1 Child)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite (Premium One Bedroom Suite)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Vienna

Heart of Vienna.Within a 10-minute walk of this Innere Stadt hotel, you'll find Sigmund Freud Museum and Servitenkirche. Also, Judenplatz is within half a mile (1 km) and St. Stephen's Cathedral is within 2 miles (3 km).

What's nearby

  • Sigmund Freud Museum - 8 min walk
  • Stephansplatz - 14 min walk
  • St. Stephen's Cathedral - 14 min walk
  • Hofburg Imperial Palace - 15 min walk
  • Vienna State Opera - 5 min drive

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • Flex - 5 min walk
  • India Gate - 4 min walk
  • Qero - 4 min walk
  • Pasta e Basta - 3 min walk
  • Lobby Lounge - 1 min walk

About this property

Anantara Palais Hansen Vienna Hotel

5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station
Anantara Palais Hansen Vienna Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Anantara Palais Hansen Vienna Hotel. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1873
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Secured covered self parking on site (EUR 46 per day)
  • Valet parking on site (surcharge)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily: EUR 42.00 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Tablet computer

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.291 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42.00 per person
  • Covered self parking fee: EUR 46 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Anantara Palais Hansen Vienna Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1001 reviews" "
Rating 8 - Good. 135 out of 1001 reviews" "
Rating 6 - Okay. 33 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Talgat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.

6/10 Okay

Luis Ignacio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a short stay
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Saud, Dhahran

Stayed 3 nights in Dec 2023

8/10 Good

Mary

Stayed 5 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

10/10 Excellent

Niurca, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out
Stayed 2 nights in Nov 2023

6/10 Okay

Aviva

Liked: Property conditions & facilities
room was a bit worn
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
Stayed 4 nights in Sep 2023