6/10 Okay
Verified traveller
13 Jun 2024
Liked: Cleanliness
Great condo, with a couple of caveats
Great location and amenities. There were a couple of issues.
Chemicals: Mainly an issue since I had young children. A minor recommendation would be to have chemicals stored somewhere other than in easily accessible cupboards, such as under the kitchen sink. My 1 year old daughter grabbed an open container of powdered cleaning product. This obviously was on me for not having my eyes on her at that moment, but given that others may stay with their children there, I thought I would mention it.
The AC: It is controlled by a Nest thermostat, which is locked. The condo temperature was set at 76 degrees on auto mode, which was much warmer than my 1 year old daughter could handle. We are from Hilo and are used to warmer temperatures during the day, but not 76 at night!
I contacted the owner (or manager, not sure) to see if they could turn the temp down. Initially, I was told that they found the temperature comfortable and that energy costs are high. They offered to turn it down to 74, which I said was fine. Within a few hours, the temperature was turned back to 76 F. Since my daughter is young, I again requested they turn it down for her nighttime safety. Since the contact was on mainland, they didn't turn the temperature down till 2 in the morning. We went through the same thing the next day.
It was weird and Orwellian (like big brother) to have someone else control the temperature of a condo you are renting. I understand cost, but we paid a lot to stay here.
Verified traveller
Stayed 3 nights in Jun 2024