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Tru by Hilton West Memphis, AR

2.5 star property
Hotel near Southland Casino Racing in West Memphis

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Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub
Indoor pool
Exterior
Lobby sitting area
Room, 2 Queen Beds | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendly
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Popular LocationSouthland Casino Racing4 min drive
  • Popular LocationBeale Street9 min drive
  • Popular LocationFedEx Forum9 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)20 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6/10 Very good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

7.5/10 Good
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.9/10 Excellent
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

7.5/10 Good
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2/10 Wonderful
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.9/10 Good
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Memphis
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1011)
The price is CA $229
per night
CA $262 total
includes taxes & fees
12 Jun - 13 Jun
La Quinta Inn & Suites by Wyndham West Memphis

About the area

West Memphis

In West Memphis .Within 2 miles (3 km) of this West Memphis hotel, you'll find Southland Casino Racing and Baptist Memorial Hospital Crittenden. Also, Mississippi River is within 3 miles (5 km) and Arkansas State University Mid-South is within 6 miles (10 km).

What's nearby

  • Southland Casino Racing - 4 min drive
  • Peabody Ducks - 9 min drive
  • Beale Street - 9 min drive
  • National Civil Rights Museum - 9 min drive
  • FedEx Forum - 9 min drive

Getting around

  • Memphis Central Station - 11 min drive
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • Southland Park Gaming and Racing - 2 min drive
  • Chick-Fil-A - 5 min drive
  • Flying J Travel Center - 3 min drive
  • Pancho's Mexican Restaurant - 3 min drive
  • Sonic Drive-In - 4 min drive

About this property

Tru by Hilton West Memphis, AR

Hotel near Southland Casino Racing in West Memphis
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/game room, coffee/tea in a common area, and a convenience store. Free self parking is available.

This West Memphis hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

More

  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 454 reviews" "
Rating 8 - Good. 97 out of 454 reviews" "
Rating 6 - Okay. 46 out of 454 reviews" "
Rating 4 - Poor. 26 out of 454 reviews" "
Rating 2 - Terrible. 21 out of 454 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Staff was great. Area around property was straight ghetto. Definitely prepare to walk to your car armed.
Stayed 1 night in Feb 2024

10/10 Excellent

Darcy

Travelled with family
Nice clean room. Very easy check in. Friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities, room comfort
Tru Not Quite There Yet
While this is a new hotel and many things are status quo for Hilton this hotel misses on a few points. No ice buckets in room and those provided by the ice machines ( on every other floor) have no lid. The TV does not move or swivel so you have to watch from between the queen beds. The desk chair is so low it is difficult to get up from if you are older than 25! While there is a grab bar in the shower it has no anti slip grip to it and is slippery. Also, without a shelf in the shower there is no place to put your own products. While I applaud the idea of no carpet and the floors look nice - they are filthy! My feet were black after walking around barefoot in the room!! Someone needs to add mopping to the daily cleaning schedule. This is a relatively new hotel and while I would stay here again I am a little disappointed.
Stayed 1 night in Feb 2024

6/10 Okay

Jalanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Awesome Customer Service Renee!!!!!!
Stayed 1 night in Feb 2024

6/10 Okay

Jalanya

Stayed 1 night in Feb 2024

10/10 Excellent

Debra, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and snack selections
Stayed 2 nights in Jan 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Building looks nice but they have removed many customer convenience items.
Stayed 1 night in Jan 2024

10/10 Excellent

maritza, Aurora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with kids and it was great no issues at all
Stayed 1 night in Dec 2023

10/10 Excellent

Draper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023