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Alpenhotel Fleurs de Zermatt

4.0 star property
4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Double Room, Accessible (Parterre)
Dining
Mountain view
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Spa
  • BarBarBar
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationSunnegga Ski Resort18 min walk
  • Popular LocationZermatt-Furi Gondola19 min walk

Room options

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

10/10 Exceptional
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

10/10 Exceptional
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10/10 Exceptional
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

10/10 Exceptional
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre)

9.5/10 Exceptional
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.7/10 Exceptional
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.7/10 Exceptional
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

10/10 Exceptional
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property
Hotel Matthiol
Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (467)
The price is CA $482
per night
CA $513 total
includes taxes & fees
15 Jun - 16 Jun
Hotel Matthiol

About the area

Zermatt

Mountain retreat .Within 2 miles (3 km) of this Zermatt hotel, you'll find Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Sunnegga Ski Resort - 18 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • McDonald's - 6 min walk
  • Golden India - 4 min walk
  • Grizzly's - 5 min walk
  • Ristorante Pizzeria CasaMia - 4 min walk
  • Fuchs - 5 min walk

About this property

Alpenhotel Fleurs de Zermatt

4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club, and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

Property amenities

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 bar

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 39-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The outdoor pool closes for the season in December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 417 out of 572 reviews" "
Rating 8 - Good. 110 out of 572 reviews" "
Rating 6 - Okay. 26 out of 572 reviews" "
Rating 4 - Poor. 11 out of 572 reviews" "
Rating 2 - Terrible. 8 out of 572 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms, look brand new (or recently renovated). Hotel has gym pool outside area, perfect location less than 5 min walk to train station
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Davit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2024

10/10 Excellent

garrett

Stayed 1 night in Feb 2024

10/10 Excellent

Juan Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff blew away our expectations. The locked room and pool are just a few of the amazing amenities.
Stayed 4 nights in Dec 2023

6/10 Okay

peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Property conditions & facilities
Wonderful!
Stayed 3 nights in Feb 2024

10/10 Excellent

Windy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We got a room with Matterhorn View. Everything is amazing. Love the Spa and breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel !
Great hotel: all service is excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gives cabin vibes. The rooms and bathrooms were spacious. I had two rooms both were clean and enough space for my family. Room 111 and room 311 were the rooms we stayed in. Room 311 is huge, it’s like staying in a nice size single apartment. The breakfast was ok. The staff was very nice. Would I stay here again, absolutely I would.
Stayed 1 night in Jan 2024